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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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This is the second order of books I have made today. I am always happy with my experience here.
Found it fast, knew I would. I am at this site now almost weekly.
Everything was delivered on time and books were in perfect condition. Ordering process was easy…………………………………
Got what I ordered in an efficient timeframe and my items were in great condition. I've enjoyed using the books I purchased in my classroom and will use this company again.
I live in South Africa and some recommended books are hard to find. I was coming to Canada on a visit and placed an order with Alibris. All my books arrived and I cannot wait to start reading. Postage was expensive though.
I've been ordering through Alibris for years and always had good experiences with prompt, accurate delivery.
Received in time and impeccable service. I ordered it online. It was wonderful to receive the package in time.
The book arrived in like new condition. I seldom order from Alibris because I get free shipping with two other online booksellers. This time neither seller had the book I wanted.
It was a little rough because you said my valid card was invalid so I had to add it to my PayPal account and it went through fine.
I received my order, but it took so long I could've went to the bookstore and made a purchase. The book was in good shape so I'm grateful for that!
Everything arrived in a timely manner and the books were all in good condition, so I was happy with my order.
Great it came super fast and it was in good condition thanks so much cxxxxxxxxxx this review tho is very annoying
Always a pleasant experience. I use Alibris for nearly all my reading needs.
Thank you for being in existance, offering hard to find/out of print books; I appreciate your work. When I am interested in locating a difficult to find book, I know that I can come to your website and will likely have success. Again, thank you.
Fast and furious--and you tend to have the books I want and good prices compared to those of other sources.
It took about a week with no response from the seller to get my order sent out after the label was printed. And took a while for the label to even be printed. Just wish shipping and communication was better
Excellent. Quick delivery, and the book was exactly as described. I use Alibris regularly and recommend it.
I bought a book, you guys sent it to me. Stop sending me emails asking if I got my order. If I didn't get my order, I would definitely let you know. That's how commerce works.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

