Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very positive experience. The book was shipped on time and in good condition. Would order from again!
Smooth user interface. Everything is very easy. Alibris is my go to, no more amazon!
Book came as was described. I'm turning it into a curriculum for my home schooler with questions and true n false.
Good experience. Website worked well for me. The Capital One discount stuff was confusing. I thought I had authorized it, and it turned out I hadn't.
Very easy to order and track. I have nothing else to add. Please don't ask me to say more. I find this request very annoying.
When I want a book I always check Alibris first. Every book I've bought has been a great deal and I've never had any issues with delivery! Keep up the good work and I will keep shopping here first.
This was by far the easiest purchase I have made for a textbook in the last 20 years. I spent $10 on a $270 textbook… phenomenal!
It's wonderful when you can find the books and cards you want from the same seller.
Appreciated being able to purchase as a guest. Also no glitches or technical difficulties. Look forward to good delivery and product satisfaction.
I got my book quickly and it's in wonderful condition. Thank you so much for helping me complete a favorite series!
When I get the book, I'll send a message. Love the way she writes.
Experience has been very good, up until check out. Having difficulty with the last step of completing the order
Book came in plenty of time to read it prior to a book club meeting. Book was in pristine condition. Thanks!
Alibris is a great site to find books, and I usually find what I am looking for.
I love Alibris, have been shopping here for many years. Good prices and selection, and often several choices of format and conditions.
Book was as described, including author's signature. Burke is my favorite author and this will be a nice one to have; the first Robicheaux novel.
The whole ordering and delivery process went very smoothly. Good communication. The parents are very happy with the buggy.
My books arrive from Alibris quickly and as described. They are always packaged well. I couldn't be happier.
I found the book I need for a book club. The book is reasonably priced and might get to me before book club begins
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

