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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Always great to purchase at Alibris! Great value! Been buying for years and never disappointed!
Found what I was looking for, ordered it and paid without pain. Book in very good shape, came ok, within my ability to remember what I ordered, in unhurried fashion. Great read.
It exceeded my expectations. The process was easy, breezy... my order was delivered quickly, safe and sound.
I ordered books coming from various locations and I received the books! I ordered the books and I received the books!
Items sold should be unlisted on the website more quickly. Also I don't like being forced to write unnecessary verbiage. So I reduced your rating to only one star!
My order arrived and I was pleasantly surprised how fast I received it. The other surprise was that it was a new book.
Great books at great prices; website is easy to use. What a great resource!
It's usually easy to find what I am
looking for. Don't make this difficult.
Easily found what I was looking for. Reasonably priced and quickly delivered.
Amazing at how quickly I found exactly what I wanted. Thank you.
IT was easy to find NEW as well as used versions of the books I'm looking for to Gift as Gifts.
Good price on book and shipping costs. Checkout easy to navigate.
Very efficient and helpful. I cannot believe how fast and cheaply I could find my book.
Great service. Very satisfied. Very easy website to use. I have used Alibris other times with the same experience.
Good... no major difficulties to order the item. This is a new one.
Promo delivery, degree of use always accurately described. Feels foolish to buy brand new books at a premium when all books I get here marked as Like New or Very Good are in excellent shape. My main go to place for books.
Reliable, timely, with great many options of sellers and price points. My 7th book purchase and switching.
I have been very happy with everything except the shipping time. It takes longer than I expected to receive books other than that, I am very happy.
I have been pleasantly surprised at what shape the books I've ordered from here. Most of them have turned out to be new! I'll keep shopping for my book needs on this site.
Received the book I ordered. It was a used book but is in very good condition. I will definitely order from them again in the future.
The website is easy to read and understand. Everything is placed in a good flow.
All items found, maybe the new sign in will work for me next time
Best selection and prices. Easy to use website. Never disappointed. Great customer service.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

