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Alibris

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,018
value
12,477
shipping
12,467
quality
12,461
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Great experience
June 20, 2025

Books arrived in excellent condition in a timely manner. Condition was even better than advertised and I saved a bundle on these books!

Date of experience: June 10, 2025
Indiana
1 review
0 helpful votes
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Good prices but...
June 20, 2025

The prices for the books were reasonable and they were in good condition but the delivery took entirely too long.

Date of experience: April 30, 2025
Ohio
1 review
0 helpful votes
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Good service
June 20, 2025

I received my book in good time. I had no problems with the delivery. Would order from you again if needed

Date of experience: June 10, 2025
New York
1 review
0 helpful votes
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Great recourse!
June 20, 2025

Great recourse! Excellent choices and good prices. Thank you.

Date of experience: June 10, 2025
California
1 review
0 helpful votes
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Fast and Smooth
June 20, 2025

Arrived quickly and painlessly - that's all I have to say and this 100 character request is bull$#*!

Date of experience: June 10, 2025
Canada
1 review
0 helpful votes
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On time and like new
June 20, 2025
Updated review

Shipping packaging should have been more cushioned or in thick cardboard, as hard cover book corners were slightly bent in mail

Date of experience: June 10, 2025

A couple different heavy hardcovers I ordered were...
May 30, 2025
Previous review

A couple different heavy hardcovers I ordered were shipped in thin plastic envelope without any padding resulting in damage to the very good quality "used" books. Hope that doesn't happen to this order of R.C.Sproul: a Life which is in "like New/fine" condition!... P.S. Just some styrofoam padding would protect the corners! Thanks, Dave Cumby

Date of experience: May 20, 2025
Florida
1 review
0 helpful votes
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Buying was fine
June 20, 2025

Buying was fine - had a little trouble setting up my password again - but finally got it done.

Date of experience: June 10, 2025
Colorado
1 review
0 helpful votes
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Quickly and efficiently helped me, very satisfied and thank you!

Date of experience: June 10, 2025
Texas
1 review
0 helpful votes
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Shakespeare paperback
June 20, 2025

Book arrived in a timely manner. My granddaughter required a specific edition for a university course, and couldn't find it anywhere else. Alibris had it, at a reasonable price. Thank you!

Date of experience: June 10, 2025
Michigan
1 review
0 helpful votes
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Fine I' m out of words and do not have time to produce a 100 of them. It's this or nothing This website uses cookies to enhance user experience and to analyze performance and traffic on our website. We also share information about your use of our site with our social media, advertising and analytics partners.Privacy Policy

Date of experience: June 10, 2025
Florida
1 review
0 helpful votes
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The web site seems to circle have to press selection several times

Date of experience: June 10, 2025
New York
1 review
0 helpful votes
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I always find great prices!
June 20, 2025

I always find great prices! I have been buying on this site for years.

Date of experience: June 10, 2025
California
1 review
0 helpful votes
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Easy to find books and checkout process is quick and simple.

Date of experience: June 10, 2025
Illinois
1 review
0 helpful votes
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Thanks...
June 20, 2025

This order was filled by the vendor quickly, shipped carefully, and arrived in great condition. Thanks so much!

Date of experience: June 10, 2025
California
1 review
0 helpful votes
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So far so good!
June 20, 2025
Updated review

So far so good! Whatever will allow me to place this order. HELP!

Date of experience: June 10, 2025

So far so good Why do I have to submit 50 characters...
June 16, 2025
Previous review

So far so good Why do I have to submit 50 characters to place the damn order.

Date of experience: June 6, 2025
Texas
1 review
0 helpful votes
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Good prices, but shipping doubles it. Great selection of all kinds of books. I am Not much of a new book person, do this works for me just fine.

Date of experience: June 10, 2025
Hawaii
1 review
0 helpful votes
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Good to have books
June 20, 2025

The experience was seamless, ordered the book and it arrived. I was informed as to where the books were.

Date of experience: June 10, 2025
New Hampshire
1 review
0 helpful votes
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Found book quickly and helpful condition info and good price

Date of experience: June 10, 2025
Connecticut
1 review
0 helpful votes
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Out of stock.
June 20, 2025

You sent me separate emails that my choices were out of stock. And somehow I received several cds anyway. Now I have to return them because when you said they were all out of stock I went to another vendor and ordered them. I will not be doing business with you again as it is such a hassle.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 10, 2025
Florida
1 review
0 helpful votes
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I am suprised this company asked for feedback. When I tried to get help for a late package, the only answer the customer service agent, Rahul Soni, had was to check my property, that is it. Even after I said it wasn't at the address! I was lost for words, is Alibris going to just take my money and run now?
He could have directed me to try contacting the courier--which resolved the problem... thanks for the product I guess.

Date of experience: June 2, 2025