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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Books arrived in excellent condition in a timely manner. Condition was even better than advertised and I saved a bundle on these books!
The prices for the books were reasonable and they were in good condition but the delivery took entirely too long.
I received my book in good time. I had no problems with the delivery. Would order from you again if needed
Arrived quickly and painlessly - that's all I have to say and this 100 character request is bull$#*!
Shipping packaging should have been more cushioned or in thick cardboard, as hard cover book corners were slightly bent in mail
A couple different heavy hardcovers I ordered were shipped in thin plastic envelope without any padding resulting in damage to the very good quality "used" books. Hope that doesn't happen to this order of R.C.Sproul: a Life which is in "like New/fine" condition!... P.S. Just some styrofoam padding would protect the corners! Thanks, Dave Cumby
Buying was fine - had a little trouble setting up my password again - but finally got it done.
Book arrived in a timely manner. My granddaughter required a specific edition for a university course, and couldn't find it anywhere else. Alibris had it, at a reasonable price. Thank you!
Fine I' m out of words and do not have time to produce a 100 of them. It's this or nothing This website uses cookies to enhance user experience and to analyze performance and traffic on our website. We also share information about your use of our site with our social media, advertising and analytics partners.Privacy Policy
I always find great prices! I have been buying on this site for years.
So far so good! Whatever will allow me to place this order. HELP!
So far so good Why do I have to submit 50 characters to place the damn order.
Good prices, but shipping doubles it. Great selection of all kinds of books. I am Not much of a new book person, do this works for me just fine.
The experience was seamless, ordered the book and it arrived. I was informed as to where the books were.
You sent me separate emails that my choices were out of stock. And somehow I received several cds anyway. Now I have to return them because when you said they were all out of stock I went to another vendor and ordered them. I will not be doing business with you again as it is such a hassle.
I am suprised this company asked for feedback. When I tried to get help for a late package, the only answer the customer service agent, Rahul Soni, had was to check my property, that is it. Even after I said it wasn't at the address! I was lost for words, is Alibris going to just take my money and run now?
He could have directed me to try contacting the courier--which resolved the problem... thanks for the product I guess.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

