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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Great selection of vendors and quick service, highly recommended.
Quick and easy, love it. I came to the site just to check it out again and found a significant reduction in price on a book
Book came in as described in condition advertised. Fast shipping.
Very pleased with price, condition of the item, packaging and shipping time.
I prefer used books. The site is easy to navigate and they had multiple copies with the best prices.
Very please with the ease of the transaction and am sure the product will arrive as advertised
I found what I needed at a reasonable price and decent condition
Great seller, would definitely buy here again! Highly recommend.
Order arrived Book in good condition 50 more characters for this review to be published
I received the order quickly and the book arrived exactly as described, thank you! I would order again from this seller.
Fast and easy shopping on their website. Books always come quickly!
It took 11 days for the order to arrive, most of that time appeared to be the vendor sitting on their butts for most of the time, before finally sending the merchandise out.
Would not take a perfectly good credit card I had to use a different one
Item was in good condition but I knocked off 2 stars for delivery time as I paid roughly double for expedited shipping and it was supposed to arrive 3-5 days. It wasn't USPS as I followed the tracking for over a week. It took 14 days.
Shipping was charged with order that qualified for free shipping -- found that disturbing.
Excellent service and great prices on the products. I am well pleased.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

