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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I love Anne Perry. I wanted a valuable friend of mine to read the wondrous account of the unfortunate murder committed by Perry when she was relatively unknown.
I love Alibris! I have (maybe) too many books and I'm very happy about that.
Is this some weird bait and switch where Alibris says "You need to confirm your order arrived" in order to get you to fill out a survey? This is really weird and makes me uncomfortable. If this is deceptive marketing tactics on the part of Alibris, then shame on them, I'll never use the service again if I find out that's what happened.
A little trouble getting to shipping options but overall great.
Info how to get free shipping is confusing and could not get help via email and there is no phone support. I tried email and got no response.
Items arrived as ordered, one package had been cut open, but contents was there
Website did not seem to apply coupon code at check out time when it should have
I'm always please with the savings I receive on your site. Also, it's great to find books I want are frequently available through Alibris.
Quick and easy - just the book that I was looking for and at a great price.
Would like an advanced search so I can be more selective. I couldn't find "advanced".
Book was received in good condition - my first experience with Alibris.
I like finding books in hardcover and paperback in various conditions at various prices. I checked Amazon and this book was available, but at seven times the price.
As usual, I was able to find several options for the book I wanted on Alibris. I chose one, ordered and it was here early. The quality was as described.
Alibris is my go-to when looking for a book. They almost always have what I am looking for, and multiple copies/formats I can choose from.
Tracking for my order was impossible and it arrived a week later than advertised.
Low price and easy enough site to use. I shopped around and have used this seller before.
Service was fast, efficient, and packaged well. Decent price for the book.
Easy and quick. Found my book, reviewed the options and ordered.
Alibris always has the books I want, whether children's classics or the latest best sellers. It is so easy to place the order, and I appreciate the fact you include the location from where the book is coming. Thanks for being there!
Great prices and broad selection! Easy to find what I wanted and priced to fit my budget.
The free shipping is confusing. I was encouraged to spend $21+ more for free shipping, but an $18 shipping charge appeared during checkout, than when the final total was presented from PayPal after checkout, the largest shipping charge was deducted.
Item arrived as described, on time. Condition was perfect, very pleased with service.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members