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Alibris

4.7

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We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,021
value
12,499
shipping
12,489
quality
12,483
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

New Mexico
1 review
0 helpful votes
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I like the affordable options of good used material. Also, I like that the description stated, "some highlighting."

Date of experience: January 11, 2021
Illinois
1 review
0 helpful votes
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I was surprised at the high shipping costs from other retailers, but I caught on quickly as to weighing the price differences VS. bundled or free shipping. Found lots of what I wanted very cheap!

Date of experience: January 11, 2021
California
1 review
0 helpful votes
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I need to learn how to use my payment methods better. I was having trouble using my credit card. The window asking for the security code on the credit card wouldn't allow me to fully populate it. Maybe it didn't know it was an American Express card I was attempting to use.

Date of experience: January 11, 2021
Iowa
1 review
0 helpful votes
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Alibris uses an exceedingly simple webpage format. The ordering process is smooth. The prices are UNBEATABLE across the web, and I have found it to be a good source for hard-to-find books.

Date of experience: January 11, 2021
Utah
1 review
0 helpful votes
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Alibris is great!
January 11, 2021

Alibris is great! They have a wonderful selection and used books are always the quality described. I have purchased here many times.

Date of experience: January 11, 2021
District of Columbia
1 review
0 helpful votes
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Would really appreciate it if shipping prices were included in overall prices. It'd make the cart price a lot less scary.

Date of experience: January 11, 2021
Texas
1 review
0 helpful votes
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Very easy to find available books and to compare them.

Date of experience: January 11, 2021
South Carolina
1 review
0 helpful votes
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Even though sometimes it takes a while to get a book, it is worth the wait. I love the coupons too.

Date of experience: January 11, 2021
New Jersey
1 review
0 helpful votes
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Got it
January 11, 2021

Got it. Don't like your shipping when amazon ships for free.

Date of experience: January 11, 2021
Washington
1 review
0 helpful votes
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I love Alibris.com!
January 11, 2021

I love Alibris.com! I can always find what I'm looking for at a great price.

Date of experience: January 11, 2021
North Carolina
1 review
0 helpful votes
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Not easy to get the most discounted books. Superb used books at fantastic prices for family with few resources.

Date of experience: January 11, 2021
Canada
1 review
0 helpful votes
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Site is great, there needs to be a more transparent way to see shipping costs though.

Date of experience: January 11, 2021
Washington
1 review
0 helpful votes
Follow Dana H.
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Annoying. Prefer to complete order before answering a survey.

Date of experience: January 10, 2021
1 review
0 helpful votes
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This is my first order
January 11, 2021

This is my first order. I'm trying it out. Hopefully, I'll receive the book in great condition in a timely manner since the class has already begun. :)

Date of experience: January 10, 2021
Georgia
1 review
0 helpful votes
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Good hard to spot hb vs pb editions but otherwise ok

Date of experience: January 10, 2021
Pennsylvania
1 review
0 helpful votes
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Was easy to find the books I was looking for. Service was great.

Date of experience: January 10, 2021
Pennsylvania
1 review
0 helpful votes
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Alibris has become my favorite place to buy books!

Date of experience: January 10, 2021
California
1 review
0 helpful votes
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Nice organization of books from cheapest to most expensive with quality ratings made it
Easy to choose. The color pics are excellent. It took a bit to grasp the variance of shipping costs, so I reduced my generous list this time, but, not being discouraged, I shall
Be back for more Jane Austen.

Date of experience: January 10, 2021
Florida
1 review
0 helpful votes
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I thought my Alibris order #******* covered this book and 2 more. That charge was for
$16.75. I had ordered 3 books. But now I see that I may not have actually ordered the Chinese Herbalist, but did now, today, here. I need to touch bases with someone about the 3 books I have ordered now. *******@yahool.com and *******046 EST.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 10, 2021
Washington
1 review
0 helpful votes
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I'm buying second time, I like shopping in here
Thank you

Date of experience: January 10, 2021