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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I like the affordable options of good used material. Also, I like that the description stated, "some highlighting."
I was surprised at the high shipping costs from other retailers, but I caught on quickly as to weighing the price differences VS. bundled or free shipping. Found lots of what I wanted very cheap!
I need to learn how to use my payment methods better. I was having trouble using my credit card. The window asking for the security code on the credit card wouldn't allow me to fully populate it. Maybe it didn't know it was an American Express card I was attempting to use.
Alibris uses an exceedingly simple webpage format. The ordering process is smooth. The prices are UNBEATABLE across the web, and I have found it to be a good source for hard-to-find books.
Alibris is great! They have a wonderful selection and used books are always the quality described. I have purchased here many times.
Would really appreciate it if shipping prices were included in overall prices. It'd make the cart price a lot less scary.
Very easy to find available books and to compare them.
Even though sometimes it takes a while to get a book, it is worth the wait. I love the coupons too.
Got it. Don't like your shipping when amazon ships for free.
I love Alibris.com! I can always find what I'm looking for at a great price.
Not easy to get the most discounted books. Superb used books at fantastic prices for family with few resources.
Site is great, there needs to be a more transparent way to see shipping costs though.
Annoying. Prefer to complete order before answering a survey.
This is my first order. I'm trying it out. Hopefully, I'll receive the book in great condition in a timely manner since the class has already begun. :)
Good hard to spot hb vs pb editions but otherwise ok
Was easy to find the books I was looking for. Service was great.
Alibris has become my favorite place to buy books!
Nice organization of books from cheapest to most expensive with quality ratings made it
Easy to choose. The color pics are excellent. It took a bit to grasp the variance of shipping costs, so I reduced my generous list this time, but, not being discouraged, I shall
Be back for more Jane Austen.
I thought my Alibris order #******* covered this book and 2 more. That charge was for
$16.75. I had ordered 3 books. But now I see that I may not have actually ordered the Chinese Herbalist, but did now, today, here. I need to touch bases with someone about the 3 books I have ordered now. *******@yahool.com and *******046 EST.
I'm buying second time, I like shopping in here
Thank you
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

