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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I have never not found what I needed. The site design is not too busy, making it very easy to navigate. Fastest online ordering I have ever found.
The web page needs no deciphering. It is easy to scan and read.
Confusing with different shipping prices for dvds as I decided how to pay. I was offered a special pricing which was then withdrawn. It was strange.
Book was not as described and donated it to town library book sale. Pages were all yellowed. No rips or tears. Blacked out previous ownership details. Aged and used book did not smell.
Alibris has become my go to place to find an eclectic selection of books. The service has always been good, and several times my books have arrived before the expected arrival date.
My spouse ordered this particular book from another online book seller. It never arrived. I then ordered the book from Alibris. It arrived within a week. I've been using Alibris for years for good reason.
I did a internet shopping search for a book I checked out at the library. I wanted it for my own. Alibris had it and hadcompetitive pricing. I am grateful!
Several of the books on my list were available. One item ended up not being available and they refunded my money and found a substitute.
Wide variety of texts I have purchased 2 book from Alibris. Shipping so far is slow but the books when the arrive are in excellent condition.
Wide selection of texts and reference books at reasonable prices.
It is so quick and easy to find reasonable priced books in good condition that my stack of books waiting to be read is growing!
Too easy to buy too many books - my nieces can receive a whole series instead of just the first book!
I easily found a hard to find book here in minutes! Then the shipping process was extremely easy. It was a very special birthday present that will surely please.
I had to re-enter information that was correct multiple times to establish method of payment. I also had to enter my phone number which I did not want to provide.
Always find the books I want here on Alibris. Allows me to shop thousands of bookstores for specific titles all at the same time.
Been shopping on Alibris books for over 20+ years.
I was able to find the book I wanted very easily. I was able to check all the offerings and make a final decision that I believe will be satisfactory.
Shopping on Alibris' website was easy. I am a customer who was satisfied with my last order when I bought books for a friend.
Ive been able to find the books I wanted, bit when I go to check out it never gives me the discount I get in my text messages & as much as I spend and don't get my discount this maybe the last time I buy any books from here. I got a text message for a $15 discount it I used it before 12:00pm on 2/18/2026.The diacount must have gotten lost cause I sure didn't get it when I checked oit..
Always difficult to be sure the item I see is actually the one I want. Sellers don't put in info like amount of DVDs so you know you're getting the entire series.
I received my textbook in little time. I use it often and love to add notes and be able to highlight. I wish there was more colors to use when highlighting and that the notes bubble was marked more precisely when trying to look back at notes.
Alibris has been carrying used books that I want to read, but cannot find at my local library. They offer a range of prices and conditions to choose from, which is helpful. Descriptions of books' conditions have been accurate, which matters a lot.
Before I put my payment info in, I was shown a price of 15 and change for shipping, after it processed my bill is company charged me 32 dollars in shipping.
Great service, so far. The books haven't arrived yet, so we'll see what happens then. Based on our past experience, I think any problems with the books will be resolved to our mutual satisfaction.
This book was priced well below retail value and looks brand new. It was delivered much faster than expected. Communication regarding order processing, shipment, and delivery were all great.
Easy for me (an older person) to manuevre the web site. Always find what I am looking for. It is my first 'go to' to buy. The order arrives quickly in high calibre packaging.
Great website! Easily used, good visuals. Easy to find book.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.
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