On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I wish I could search items within one store more easily to save on shipping
The totals and shipping changed frequently and I was never given the price quoted. Item total 78.95 + shipping 47.87= 126.82 With your quoted savings Item Total 92.84 + shipping 32.91 = 125.75 and I get that there is tax but even with a coupon it never came down to this price. Very Frustrating.
So far I was able to choose the issue I needed and there was a good selection.
I like that I can search and find what I want. I can also look around at books of similar interest.
Shopping was good. Hoping to get this book before Monday
The order process smooth. Now we'll wait and see how delivery goes
Alibris is one of the best sources to find the books you are looking for
I had difficulty putting in the credit card date; i kept clicking on the arrows not the numbers. Other then that very good experience. Thank you!
Easy to search and has an amazing user interface dashboard.
Never been here before and I am delightfully impressed.
Quick and easy to order the book I was dying to order!
Can always find my school books for a fraction of the cost on alibris!
So far so good. I've received everything I ordered. Sometimes it takes a long time but I don't wait until the last minute to order so that's ok. Besides that's up to the post office anyway.
Quick and easy. There were many options to choose from!
It was great, should probably given you a 5, but never given a 5 to anyone!
Shipping is crazy expensive, more than the books themselves. But if it supports local businesses... then okay.
Simple and easy.
Now to see how long the shipping actually takes.
Great place for good service and reputable products.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members