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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,033
value
12,707
shipping
12,697
quality
12,691
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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It would help if I could sort by book seller. I would have purchased more but the shipping costs exceeded the value of the books. If I could have lumped everything into one seller it would have helped.

Date of experience: February 4, 2021
New Mexico
1 review
0 helpful votes
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Missed the free shipping code somehow. Otherwise happy with alibris. Mom and Pop stores are still my favorites.

Date of experience: February 4, 2021
California
1 review
0 helpful votes
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It took less than 2 minutes to find the book and place my order.

Date of experience: February 4, 2021
New York
1 review
0 helpful votes
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There was a $1.00 savings, it did not appear in the total

Date of experience: February 4, 2021
Arizona
1 review
0 helpful votes
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Web site is not easily navigable
March 7, 2021

Web site is not easily navigable. But figured it out and was just fine.

Date of experience: February 4, 2021
Nebraska
1 review
0 helpful votes
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My books usually arrive in a timely manner & are in good shape.

Date of experience: February 4, 2021
Washington
1 review
0 helpful votes
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There should be a shipping discount when odering books from the same site, rather than 3.99 per book. I ended up buying the books I wanted elsewhere because they were only a dollar or two more and had free shipping.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 4, 2021
Arizona
1 review
0 helpful votes
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I returned to buy a book from you because on my first order the person who received the order called me to verify if I truly ordered 2 copies I had only ordered 1) I appreciated that so very much THANK YOU

Date of experience: February 4, 2021
North Carolina
1 review
0 helpful votes
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Good movies at fair prices with coupons and special sales.

Date of experience: February 4, 2021
Puerto Rico
1 review
0 helpful votes
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I truly find Alibirs to be the number one option when it comes to online bookstores. You directly support the book company while keeping Alibris as the mediator.

Date of experience: February 4, 2021
New York
1 review
0 helpful votes
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Ease of use searching for book and helpful reviews/feedback on condition

Date of experience: February 4, 2021
Colorado
1 review
0 helpful votes
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For a student of theology, this is an exceptionally good resource for hard to find and rare books on spiritual matters.

Date of experience: February 4, 2021
South Dakota
1 review
0 helpful votes
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I always find what I'm looking for on Alibris and receive my orders promptly and just as described.

Date of experience: February 4, 2021
Maryland
1 review
0 helpful votes
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Very easy to order a replacement copy for an out-of-stock item!

Date of experience: February 4, 2021
California
1 review
0 helpful votes
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Very efficient way to find used books, and to save the planet by buying them rather than new ones!

Date of experience: February 4, 2021
New York
2 reviews
0 helpful votes
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Great site to find good used books at a reasonable price

Date of experience: February 4, 2021
Arizona
1 review
0 helpful votes
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$12 for shipping books is too expensive! Im trying to get away from amazon but I just spent as much in shipping as I spent on the books. Amazon prime ships for free so not sure Id use this sight again.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 4, 2021
New York
1 review
0 helpful votes
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Easy to find the hard-to-find books I was looking for.

Date of experience: February 4, 2021
Texas
1 review
0 helpful votes
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The books I order are exactly like they are described. I have always been very satisfied with this company.

Date of experience: February 4, 2021
Washington
1 review
0 helpful votes
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I have been ordering books from Alibris for many years and I am delighted with the price and condition of the books I receive.

Date of experience: February 4, 2021