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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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So far, everything has been first rate. I am especially impressed by the number of participating sellers.
Love Alibris because you can find anything and at a great price too!
This may be a bookseller issue, but I'm now ordering a book for the third time due to the first 2 being cancelled because it apparently didn't actually exist. Changed sellers, so I'm hoping this one sticks.
Always a pleasure dealing with Alibris - tried and trusted
Format to enter info needs some attention. I could not see what I was typing there, doesn't show. Had to then renter all, a few times.
It took 4 tries I could not use debit card only credit card. Did not notice no debit card.
Alibris found an out-of-print book that I had lusted after for ages. They finally found it after nine years. It was worth waiting for, trust me.
These prices! Wow! I will definitely be checking here first instead of my campus bookstore in the future.
I had a terrible time yesterday and gave up.
Apparently I signed up some years ago; I used the change password button and email, but when I entered the new password, I still could not get in.
I have used Alibris for years and will continue to do so.
Easy and precise, though I do wish that the shipping totals were less.
I like the option of choosing which seller to purchase from.
Important information made clear and an easy process
Important information made clear and an easy process
Great experience fast easy check out with lots of options available for the same titles I am able to order books located close to me which speeds up shipping
Finding some older books not available elsewhere, and reasonable pricing.
Should be able to edit your credit card info from your profile settings
I love this site. If free shipping could happen a tab bit faster i would love that lol
I really enjoy shopping with you. I am so happy to be able to find books that are no longer in print. Its just like going to the library. Thanks for all you do.
Quick and easy to find multiple sellers of a book with all conditions for sale.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

