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Alibris

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,032
value
12,679
shipping
12,669
quality
12,663
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
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Simpliest way to find the best books, in the proper edition, at the best price. I am glad there is Alibris

Date of experience: April 7, 2021
New York
1 review
0 helpful votes
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Nice flowing website
April 7, 2021

Nice flowing website. Easy to navigate. I easily found a hard-to-come-by book away from Amazon. THANK YOU.

Date of experience: April 7, 2021
Colorado
1 review
0 helpful votes
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Started in my own store...
April 7, 2021

Started in my own store... found two items I wanted from another Alibris Seller.

Date of experience: April 6, 2021
Washington
1 review
0 helpful votes
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So far so good
April 7, 2021

So far so good. My DVD came earlier than I expected.

Date of experience: April 6, 2021
Arizona
1 review
0 helpful votes
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I had 2 coupons from returned orders and there was no chance to put those #'s in to get my discount! I would like the opportunity to use them on this order as they expire end of month/ Please help

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 6, 2021
Viet Nam
1 review
0 helpful votes
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I had to re-enter my credit card number three times because the credit card address would not accept "CA"

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 6, 2021
New York
1 review
0 helpful votes
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Found what I was looking for
April 7, 2021

Found what I was looking for. Changing my info. Was easy.

Date of experience: April 6, 2021
Illinois
1 review
0 helpful votes
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Using Alibris to find the books I want secondhand extremely easy, and the prices are consistently even lower than most used bookstores. Shipping is usually very quick, and if a book you ordered becomes unavailable they let you know right away.

Date of experience: April 6, 2021
North Carolina
1 review
0 helpful votes
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Website worked smoothly and navigation was easy to understand.

Date of experience: April 6, 2021
California
1 review
0 helpful votes
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As always, a good experience when ordering from Alibris

Date of experience: April 6, 2021
Massachusetts
1 review
0 helpful votes
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Excellent shopping experience, links me to just about any book I could ask for, and supports local businesses. What's not to like?

Date of experience: April 6, 2021
Pennsylvania
1 review
0 helpful votes
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Great experience great prices best deal on the net

Date of experience: April 6, 2021
California
3 reviews
0 helpful votes
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Mostly easy, and so glad you have this particular book. (Wasn't sure whether to get new account or if I already had one.)

Date of experience: April 6, 2021
Georgia
1 review
0 helpful votes
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Great shopping experience so far
April 6, 2021

Great shopping experience so far. First time ordering from Alibris.

Date of experience: April 6, 2021
Illinois
1 review
0 helpful votes
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My Shopping experience was secure, fast, and this is a real blessing for me because I couldn't find this book on other websites.

Date of experience: April 6, 2021
Virginia
1 review
0 helpful votes
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Good please send me the book I have nothing to say

Date of experience: April 6, 2021
Connecticut
2 reviews
0 helpful votes
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Used before also
April 6, 2021

Used before also. Each time found to be quick, easy and reliable. Descriptions accurate and concise. Delivery in reasonable amount of time. Overall excellent.

Date of experience: April 6, 2021
Wisconsin
1 review
0 helpful votes
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Able to find large print copies for our church library.

Date of experience: April 6, 2021
California
1 review
0 helpful votes
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I appreciate all of the filters that can be used to choose book conditions!

Date of experience: April 6, 2021
New York
1 review
0 helpful votes
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Alibris won my loyalty for keeps when a shipment from you failed to arrive, I reported the fact after a month's wait, and you sent a replacement. I appreciated, and appreciate, your trust.

Date of experience: April 6, 2021