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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I love alibris for my books- it's like Amazon started out, affordable books, some very obscure.
Your prices are much lower than Abebooks aka Amazon. I hate Amazon and avoid it at al costs so I am delighted you have the book i want.
Very easy to navigate and compare prices; I like it!
I'm frustrated because I put an item in my cart and then went to check out. Had to get my password reset as it has been some time since I purchased from the site. Once that process was completed, I signed in and now the item I wanted to purchase was no longer listed for purchase, presumably because it's in my original cart.
No complaints so far. I just hope it will not take ages to arrive.
I really like how I can choose editions. A great alternative to Amazon.
Easy to find what I needed and good description of what to expect from this product.
Smooth; better deeper access to stock than other sites
I spent OVER 2 hours coming up with over $50 in a books, a CD, and DVDs order --- hoping for free shipping. What a waste of time. Your shipping was too high --over $50!
I love alibris. I've bought books here for little over five years and have never had a negative experience. Truly amazing for finding the books I want at a fraction of the price, with the security that I will be getting what I paid for
So far I haven't had any problems with Alibris. Hope this continues.
It is difficult for me to navigate between the free shipping search, results and my cart, also the submit button does not seem to be working on this box
Good system, allows a purchase without any problems.
Really liked the shopping experience will do it again. Great price on the book I wanted
It's great to be able to rebuild my old collection.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

