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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,012
value
12,384
shipping
12,374
quality
12,368
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Missouri
1 review
0 helpful votes
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This is my first time using this website. The website is user friendly and easy to navigate. Hopefully, the rest of this transaction goes as smoothly as the shopping and checkout.

Date of experience: April 25, 2021
Montana
1 review
0 helpful votes
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The Alibris website is very easy to navigate, and checkout was also arranged nicely.

Date of experience: April 25, 2021
California
1 review
0 helpful votes
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I checked the box to receive your emails, after seeing that I would receive a discount on my order. Then when I received a confirming email with the coupon "THANKS," I got the message that only purchases over $50 received a discount. That is a very confusing (or dishonest) approach to doing business.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 25, 2021
Texas
2 reviews
0 helpful votes
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Fun to search books
April 25, 2021

Fun to search books. Fast easy check out. Variety of books I want. I will be ordering more very soon.

Date of experience: April 25, 2021
Nebraska
2 reviews
0 helpful votes
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Great depository of used books and numerous sellers.

Date of experience: April 25, 2021
Nebraska
1 review
0 helpful votes
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Typically good, but this old book in your inventory was inaccurate. Had to reorder.

Date of experience: April 25, 2021
Pennsylvania
1 review
0 helpful votes
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I tried to order three copies of the book, not just one.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 25, 2021
Florida
1 review
0 helpful votes
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Great company!
April 25, 2021

Great company! Happy t do business with you! Thanks.

Date of experience: April 25, 2021
California
1 review
0 helpful votes
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Quick, easy & affordable!
April 25, 2021

Quick, easy & affordable! I was able to find exactly what I was looking for.

Date of experience: April 25, 2021
Ohio
1 review
0 helpful votes
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Found the book I've been looking for, even though it's out of print!

Date of experience: April 25, 2021
Indiana
1 review
0 helpful votes
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Always useful when I am looking for an out-of-print book!

Date of experience: April 25, 2021
North Carolina
1 review
0 helpful votes
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So easy to find what your looking for and the prices are always good.

Date of experience: April 25, 2021
Massachusetts
2 reviews
1 helpful vote
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I really like the Alibris book website, thanks again.

Date of experience: April 25, 2021
Oregon
1 review
0 helpful votes
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Always a positive experience
April 25, 2021

Always a positive experience. Alibis is my go to for my books.

Date of experience: April 25, 2021
Pennsylvania
1 review
0 helpful votes
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I was pleased with your options and look forward to reading more books from your company.

Date of experience: April 25, 2021
Wisconsin
1 review
0 helpful votes
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I am able to find books quickly and to evaluate them.

Date of experience: April 25, 2021
New Hampshire
1 review
0 helpful votes
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The website has some glitches as I had to enter my credit card number 3-4 times.

Date of experience: April 25, 2021
Texas
1 review
0 helpful votes
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You have a nice selection on every topic that I have looked at.

Date of experience: April 25, 2021
North Carolina
1 review
0 helpful votes
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Great site for hard to find and out of print books

Date of experience: April 25, 2021
Michigan
1 review
0 helpful votes
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Easy to use website
April 25, 2021

Easy to use website. Easy to navigate and purchase.

Date of experience: April 25, 2021