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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Easy and satisfying, as always… but it's silly to require people to enter 50 characters…
Very pleased with the service from Alibris. Thanks for the secure packaging of the book.
I was delighted to find the hard to find largely unavailable book.
It arrived swiftly and in very good condition.
Grateful to have options for buying used books. I'd prefer to buy them locally, but that's not always an option when you are looking for a specific book. So far, I've been very happy with the selection, pricing, and deliver of books ordered from this website.
Pretty simple to use on my first try. Hopefully it continues to be easy to find the books I'm looking for with a reasonable price.
Professional, great prices, received super fast and no problem with the dvds. Definitely will order again
Alibris is my go-to for purchasing used and new books. I check the library and if they don't have something, I can usually count on Alibris! Great customer service, well-organized website and great prices. To be able to purchase with sustainability in mind is a big draw for me too.
My packages came quickly and packaged safely. I will definitely use this service again in the future.
Item as advertised Fast shipping Would buy from seller again
Very easy to navigate website.
Very easy to find what I am looking for.
Almost always find what I am looking for, at a good price, and good delivery.
Found exactly what I was looking for at a great price and received my books quickly.
Book received quickly and in perfect condition. Thanks so much!
Couldn't get 1 desired book. Shipping too high. Couldn't figure out how to use coupon.
All 3 books arrived promptly and in good condition and with that wonderful "used paperback" smell. Love it!
Hopefully shipping goes as smooth as shopping! Thank you!
The book was shipped promptly and securely. And is just as described.
The book was packed securely and shipped promptly, and was just as described.
It was quick and easy to process the order. Looking forward to additional finds
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

