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Alibris

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,029
value
12,645
shipping
12,635
quality
12,629
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
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The excellent Alibris website is fast, fair, and friendly!
==> PLEASE USE MY PEN NAME, LILIAN DUVAL.

Date of experience: July 6, 2021
Colorado
1 review
0 helpful votes
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Love this site because I want to spurt small bookstores

Date of experience: July 6, 2021
Ohio
1 review
0 helpful votes
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I really appreciate your company. I can find anything with you.

Date of experience: July 6, 2021
Nebraska
1 review
0 helpful votes
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Easy navigation; nice options for payments; good amount of book choices.

Date of experience: July 6, 2021
Wisconsin
1 review
0 helpful votes
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Easy sign up, feel free to send info on other concerts available

Date of experience: July 6, 2021
Massachusetts
1 review
0 helpful votes
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I have always been happy with the service provided by Alibris.

Date of experience: July 6, 2021
Illinois
1 review
0 helpful votes
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Easy to use site
July 6, 2021

Easy to use site.
Found an out of print treasure at a reasonable price.

Date of experience: July 6, 2021
Arizona
1 review
0 helpful votes
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Fast and easy
July 6, 2021

Fast and easy. And surprisingly cheap. And it also tells me what's all included.

Date of experience: July 6, 2021
Wisconsin
1 review
0 helpful votes
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You can sign in as a guest and the process is quick and easy to follow.

Date of experience: July 6, 2021
New York
1 review
0 helpful votes
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It was easy to search and find options. The descriptions of book conditions was clear. Selecting Shipping method was easy too.

Date of experience: July 5, 2021
California
1 review
0 helpful votes
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The experience was pretty straightforward. I liked the fact that everything here was very user friendly.

Date of experience: July 5, 2021
Texas
1 review
0 helpful votes
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Nothing can replace have a book in your hands. Like an old friend that will never turn you down, recycled books are the way to rekindle life! Thank you!

Date of experience: July 5, 2021
Washington
2 reviews
0 helpful votes
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Free shipping didn't show up until I made the purchase. That was confusing because I thought I would have to pay shipping. Almost cancelled the order.

Date of experience: July 5, 2021
Virginia
1 review
0 helpful votes
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I was suprised to find the movies looking for the third 1 would be nice, thank you and will see

Date of experience: July 5, 2021
Texas
1 review
0 helpful votes
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The only challenge I had was getting to the cart after leaving the cart. I had to add an item to get there and then remove it.

Date of experience: July 5, 2021
California
2 reviews
0 helpful votes
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Always easy to find what I'm looking for at a great price. Plus I like supporting independent booksellers

Date of experience: July 5, 2021
Florida
1 review
0 helpful votes
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I am a returning customer
July 6, 2021

I am a returning customer. I have always liked the fantastic prices on this website.

Date of experience: July 5, 2021
Kansas
1 review
0 helpful votes
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I really like the system where you're notified about how to reduce your overall cost (including the shipping). I think that is a great feature.

Date of experience: July 5, 2021
Pennsylvania
1 review
0 helpful votes
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Paypal was a payment option, but then it wasn't letting me use it. That was frustrating to me. But great prices!

Date of experience: July 5, 2021
Canada
1 review
0 helpful votes
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Your shipping rates are quite high for postage shipping. The last book took 3 weeks to arrive, unlike your quote of 3-16 days (business days I assumed).

Date of experience: July 5, 2021