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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Love this site because I want to spurt small bookstores
I really appreciate your company. I can find anything with you.
Easy navigation; nice options for payments; good amount of book choices.
Easy sign up, feel free to send info on other concerts available
Easy to use site.
Found an out of print treasure at a reasonable price.
Fast and easy. And surprisingly cheap. And it also tells me what's all included.
It was easy to search and find options. The descriptions of book conditions was clear. Selecting Shipping method was easy too.
The experience was pretty straightforward. I liked the fact that everything here was very user friendly.
Nothing can replace have a book in your hands. Like an old friend that will never turn you down, recycled books are the way to rekindle life! Thank you!
Free shipping didn't show up until I made the purchase. That was confusing because I thought I would have to pay shipping. Almost cancelled the order.
Always easy to find what I'm looking for at a great price. Plus I like supporting independent booksellers
I am a returning customer. I have always liked the fantastic prices on this website.
I really like the system where you're notified about how to reduce your overall cost (including the shipping). I think that is a great feature.
Your shipping rates are quite high for postage shipping. The last book took 3 weeks to arrive, unlike your quote of 3-16 days (business days I assumed).
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

