Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Have had to repeatedly enter my order all day. The cart kept dumping my list before I could get it checked out.
I emailed the dealer of book to make sure has CD. Using their supplied ISBN, I found several more books than when using a search with the name (which added edition numbers to an unnumbered edition request). But the Dealer, More Than Words, quickly responded to my email request and did have what I needed.
Alibris is the best place for me to find the books I love.
The price was very good and check out was easy. I will use them again.
I love being able to filter by edition, pub date, price, etc...
One thing I was longing for was the ability to find a book from a particular seller, so as to consolidate shipments - though I did not find an easy way to do that on my own, I was pleasantly surprised that the cart did that for me in suggesting a way to save and offering the option to check out with my current cart or with the "optomized" cart - great feature! Thank you!
Found what I was looking for, quickly, without any irrelevant items in the list.
I had trouble last year I ordered books and never received them.
Super fast and easy to find what I wanted. Great price, too!
These are the two books I have been looking for. Please send them asap although I did not state express shipping. I am very ill and need a good read while I am able.
Just ordered. Pleased so far. Will see when received. Thanks!
It Was Great! Easy And Fast! WOW! And You Had Just What I Needed. It Was If The Holy Spirt Himself Leading Me. So Far So Good! Just Waiting On Merchandise To Be Shipped.
I love the ranges in price; they are very realistic for my budget. There was also a very fast, convenient checkout system, and my order was reviewed carefully before I was charged.
Your shipping and tax is more than any other book store or website I've bought from.
I do like Alibris greatly. My new alternative to the Tech Behemoths. My main area I would like to see Alibris improve upon is on having better descriptions (and possibly pics of the products) of each items. When I say pics, I mean pictures of the specific items I am purchasing, not just a generic picture of the Book. But I will be a returning customer.
You have the best prices! Transaction was handled efficiently. Thank You.
Easy, had what I wanted and have been all over to find them.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

