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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,015
value
12,402
shipping
12,392
quality
12,386
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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I have shopped at Alibris for many years and I have always had a great experience finding and buying books for this fine company.

Date of experience: August 31, 2021
New York
1 review
0 helpful votes
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It's good to have a way to find used books & movies from many sellers.

Date of experience: August 31, 2021
South Carolina
1 review
0 helpful votes
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I can usually find my book club title at a reasonable price.

Date of experience: August 31, 2021
Arizona
1 review
0 helpful votes
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I didn't like the face that the web page cleared my credit card number because I entered Arizona as the state instead of AZ.

Date of experience: August 31, 2021
Texas
1 review
0 helpful votes
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Never shop at this site before but you have reasonable prices

Date of experience: August 31, 2021
Arkansas
1 review
0 helpful votes
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This is my first purchase and I love the surprise cart consolidation feature that saved me money! I will definitely be buying again and telling my friends and family!

Date of experience: August 31, 2021
Florida
2 reviews
0 helpful votes
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The site is easy to navigate, making it a quick and reliable purchasing experience.

Date of experience: August 31, 2021
New York
2 reviews
1 helpful vote
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On login it was said my email was incorrect! I've had it unchanged for years. Had to start all over again.

Date of experience: August 31, 2021
Mississippi
1 review
0 helpful votes
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A little confusing between wish list & cart. Kept checking to be sure multiple copies available from same seller because I thought only one available but then could add more until message stated no more. Probably because I'm a first-time buyer - I'd be better at ordering nect time. :)

Date of experience: August 31, 2021
New York
1 review
0 helpful votes
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Super fast and good quality books just as described

Date of experience: August 31, 2021
Louisiana
1 review
0 helpful votes
Follow KAITLAN F.
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I bought a book and the money was refunded to me the same day

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 31, 2021
North Carolina
1 review
0 helpful votes
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Thank you for the quick service in placing the order for my books. Your site makes it easy to look for the items I needed.

Date of experience: August 31, 2021
Georgia
1 review
0 helpful votes
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Quick and easy to find exactly what I was looking for!

Date of experience: August 31, 2021
California
1 review
0 helpful votes
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Ordering was very simple
August 31, 2021

Ordering was very simple. I would only suggest that you list the shipping options and times when adding item to cart ( first step) as well as at the end.

Date of experience: August 31, 2021
Pennsylvania
2 reviews
0 helpful votes
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Ordering process was a breeze
August 31, 2021

Ordering process was a breeze. Let's hope shipping and receiving is also a breeze

Date of experience: August 31, 2021
Pennsylvania
1 review
0 helpful votes
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I understand the book I ordered was purchased, thank you for locating a replacement.

Date of experience: August 31, 2021
Virginia
1 review
0 helpful votes
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I found the book I wanted at a great price. Thank you.

Date of experience: August 31, 2021
Washington
1 review
0 helpful votes
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It was fast and easy to find and order my book. Thank you!

Date of experience: August 30, 2021
Oklahoma
1 review
0 helpful votes
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The website and ordering process was streamlined and easy.

Date of experience: August 30, 2021
California
1 review
0 helpful votes
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I ordered the same book last time, but an email from alibris came to me saying my book order got canceled a few days before, so now I have to re-order, which is frustrating

Date of experience: August 30, 2021