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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I have shopped at Alibris for many years and I have always had a great experience finding and buying books for this fine company.
It's good to have a way to find used books & movies from many sellers.
I can usually find my book club title at a reasonable price.
I didn't like the face that the web page cleared my credit card number because I entered Arizona as the state instead of AZ.
Never shop at this site before but you have reasonable prices
This is my first purchase and I love the surprise cart consolidation feature that saved me money! I will definitely be buying again and telling my friends and family!
The site is easy to navigate, making it a quick and reliable purchasing experience.
On login it was said my email was incorrect! I've had it unchanged for years. Had to start all over again.
A little confusing between wish list & cart. Kept checking to be sure multiple copies available from same seller because I thought only one available but then could add more until message stated no more. Probably because I'm a first-time buyer - I'd be better at ordering nect time. :)
Super fast and good quality books just as described
I bought a book and the money was refunded to me the same day
Thank you for the quick service in placing the order for my books. Your site makes it easy to look for the items I needed.
Quick and easy to find exactly what I was looking for!
Ordering was very simple. I would only suggest that you list the shipping options and times when adding item to cart ( first step) as well as at the end.
Ordering process was a breeze. Let's hope shipping and receiving is also a breeze
I understand the book I ordered was purchased, thank you for locating a replacement.
I found the book I wanted at a great price. Thank you.
It was fast and easy to find and order my book. Thank you!
The website and ordering process was streamlined and easy.
I ordered the same book last time, but an email from alibris came to me saying my book order got canceled a few days before, so now I have to re-order, which is frustrating
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

