On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I was able to find my books, but shipping is more expensive than the books.
Fine, easy to use website and good prices. I am glad to support non Amazon!
Always love shopping at Alibris. They usually have the unusual books I crave.
Shipping is zeroed out only during the final review process although it should be taken out at the start of checkout if the cart qualifies for free shipping.
I always find what I'm looking for, new or used at the best prices and fast shipping.
Easy to understand able to find trusted sellers within seconds.
After I changed my password, I had a hard time getting back to the merchandise.
I will know more when my book arrives. At this point it was easy to order and even though it was higher in shipping then other book companies, the lower price of the book offset the cost.
I found it impossible to buy multiple copies of a book.
Website was easy to navigate. Smooth process. Love that i could use my paypal.
There have been no problems with shipping nor anything else. Thank You.
I was supposed to get $5 off on this purchase, according to the misleading promo. The site makes the purchaser sign up for it, but then that's the last you hear about it. A time-wasting come-on.
I think you should make it easier to see ALL things in the cart. I had to go back 3 steps to find what I ordered to make sure it's not worong
Alibris makes it easy to shop for the books of like to buy, be they secondhand or new.
Went Smooth, had no problem - looking forward to new Cookbook!
VERY PLEASED :) Easy to navigate site and found book I have been searching for (in hardcover) plus a second one also priced lower than elsewhere. I'll be back to shop again.
Sometimes back button doesn't appear when looking at detail book titles then want to return to scrolling list on iPhone 8.
Always love Alibris! Never fail to find what I'm searching for! Thank you
Book is@ excellent price, & shipping great price too. Thank you!
Love the price and easy access to all the books you have to offer
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members