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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Would like a description of the condition of items... used ones especially.
Found everything I was looking for within minutes at really great prices!
Alibris.com is so easy to navigate and order from.
This is my first time shopping alibris, so easy.
Gregg has always been there for me and so many others
Quick and easy process to purchase a really amazingly cheap book.
Easy to find the book I needed and easy to compare my options
Not easy to change billing and shipping addresses.
I want 9 copies of this book "The Exiles" but I cannot figure out how to change the number ordered from 1. Selecting"change" only gives me a choice of remove, or wishllist. I do not want to have to enter 9 separate orders.
Easy to search and easy to order used books. The website was accessed vis iphone and chrome browser.
I have been purchasing books through this company for many years and have never had a problem
Excellent! A wide selection at competitive prices.
Everything is great, except the page numbers don't accurately reflect the inventory. It will say there are 17 pages left of products to view when it will actually only have 2 or 3 pages.
Good website. Easy to use. Shipping is too expensive.
I always love buying through Alibris, best books, best deals!
I clearly identified books to purchase by indicating them for my cart. When I attempted to checkout, your website would not allow me to checkout as a guest because I had an existing account. As I had forgotten my password, I had to submit to your procedure to create a new password. When that was accomplished I returned to my cart to find it empty. When I attempted to redo my purchases, I found the books I desired had increased in price. This was clearly an unfair procedure on the part of your business. I have purchased the books at the increased prices, but will look elsewhere in the future.
Great place to buy books, almost any book, cheap, shipping is reasonable too.
Shipping under ‘item details' said 2.99 but I was charged 3.99. Why was that?
I am a high school teacher who has been using this site for probably 20 years now. Awesome way to get students their own copy of a book so they can take notes in it as they will in college classes.
Good, but on some rare occasions, my order gets lost. Seller said it would give refund.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

