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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Came properly packaged and as described for a good price. Arrived a little early, too!
Absolutely no glitches or concerns with this transaction. I have never yet had a problem and appreciate the good customer service.
I am very happy with my used set of "Bridgerton" novels. Books are in very good condition and were a bargain. Received my order promptly. Great summer reads. Thank you!
Easy, easy, easy! Simple to find what you are looking for and purchase.
A wonderful, easy to use site with lots of books to choose from! I've ordered 3 times now, everything went perfectly! The prices are very good as well!
Just as described---good postage--received quickly--would buy from again.
I have a $5 coupon and theee was nowhere I could go in the purchasing pages to redeem it. I will be blocking additional contact from you going forward for taking my contact information without providing the ability to redeem your coupon.
Later than thought give high cost of postage. Packaged well
Good but shipping costs the same as the book. Recommend to all my lfriends.
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Super easy to find what you're looking for. Lots of options for the same title, i. E., brand new to used and relatively inexpensive.
Found exacatly what I was looking for with many options in $$
Products exactly as described, fast processing and shipment!
Fast easy and cheap! The best selection of books ever. Highly recommend
Great selections to choose from. Very user friendly and pricing is unbelievable especially on th hard back books!
Items were promptly shipped and nicely packaged. I am very satisfied.
Alibris has a wide selection of books making it easy to find the books for which I am searching. Today was no exception.
Very infomrative and detailed. This will be a standard reference for me.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.
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