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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,014
value
12,423
shipping
12,413
quality
12,407
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

California
1 review
0 helpful votes
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I'll be a member for life
September 15, 2021

I'll be a member for life. Easy, cheap, reliable. Thank you

Date of experience: September 15, 2021
District of Columbia
1 review
0 helpful votes
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The site rendered poorly on my iPhone using safari. I had to click several times to find a view from which I could add books to my cart.

Once I had a cart, though, I choose alibis over abebooks because you made it easier to check out without creating an account. I was then delighted to see you had PayPal integration, so I didn't have to track down my wallet and enter credit card details.

Date of experience: September 15, 2021
Colorado
1 review
0 helpful votes
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I've had a good history, but the last couple times...
October 15, 2021
Updated review

I've had a good history, but the last couple times I've placed orders they have been wiped out & I needed to start from the beginning & re-enter all 27 book...

Date of experience: September 15, 2021

I love Alibris = I use their service & use it often!
April 27, 2021
Previous review

I love Alibris = I use their service & use it often!

Date of experience: April 27, 2021
Zimbabwe
1 review
0 helpful votes
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The system is easy and effective
September 15, 2021

The system is easy and effective. Also the books are cheap.

Date of experience: September 15, 2021
Ohio
1 review
0 helpful votes
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Alibris always carries a wide selections of books to shop for.

Date of experience: September 15, 2021
Virginia
1 review
0 helpful votes
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Found the book I was looking for and a discount coupon, additionally got free standard shipping...

Date of experience: September 15, 2021
Tennessee
1 review
0 helpful votes
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The order process was easy and efficient
September 15, 2021

The order process was easy and efficient. Hoping the book is as it says and that the experience will be as pleasant and easy as the ordering process was.

Date of experience: September 15, 2021
Wyoming
1 review
0 helpful votes
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I love that whatever I am looking for is always available.

Date of experience: September 15, 2021
New York
1 review
0 helpful votes
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Too hard to navigate
October 15, 2021

Too hard to navigate. Especially regarding coupon code. So I was not able to take advantage of any of my Alibris awards. Also ambiguous due to I want to order as a guest, only to save time because logging in takes too much time so it was a little bit cumbersome took me a long time and I ordered two books but sent to two different places so I hope I only get billed for two books. Thank you
I realize you are saving me money so I do not expect an enclosed happy birthday card to my friend

Date of experience: September 15, 2021
California
1 review
0 helpful votes
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Alibris is an excellent resource for book & media fans + consumers@ large. With vast selection, easy checkout, responsive customer service, Alibris is an excellent resource, well done, friends.

Date of experience: September 15, 2021
California
1 review
0 helpful votes
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Simple, straightforward shopping and ordering. Great process for ppl who know what they're looking for.

Date of experience: September 15, 2021
Pennsylvania
1 review
0 helpful votes
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Easy and cheap
September 15, 2021

Easy and cheap. Can't get better than that, unless it's also fast…we shall see

Date of experience: September 15, 2021
New York
1 review
0 helpful votes
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Love the siten just not sure how to buy multiple of the same item (buying for gifts)?

Date of experience: September 15, 2021
Ohio
1 review
0 helpful votes
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Always quick shipping and all items are as described.

Date of experience: September 15, 2021
Maryland
1 review
0 helpful votes
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Great, lots of titles available with free shipping!

Date of experience: September 15, 2021
Tennessee
1 review
0 helpful votes
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I was looking via Amazon but you had the books I needed and even the ones I had put aside was a more competitive price.

Date of experience: September 15, 2021
Massachusetts
1 review
0 helpful votes
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I love the option of consolidating to find best price

Date of experience: September 15, 2021
Oregon
1 review
0 helpful votes
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I forget my passwords, and that is always a hassle
September 15, 2021
Updated review

I forget my passwords, and that is always a hassle. I just wish that when you
Enter your new password (to Alibris) it would then log you in to Alibris
At that time, instead of having to then re-log in and then re find the title I had wanted to buy and could not because both of my email addresses are in Alibris and I could not just buy the book as a guest. And we thought computers would
Make things simpler! And better! Instead, difficult-er and worse-r!

Date of experience: September 15, 2021

Just that Alibris is always there for me, best prices...
August 31, 2021
Previous review

Just that Alibris is always there for me, best prices...

Date of experience: August 30, 2021
Georgia
1 review
0 helpful votes
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I have shopped here several times, good selection and very good service.

Date of experience: September 15, 2021
New York
1 review
0 helpful votes
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So far I've been pleased with the service. Keep up the good work.

Date of experience: September 15, 2021