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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I'll be a member for life. Easy, cheap, reliable. Thank you
The site rendered poorly on my iPhone using safari. I had to click several times to find a view from which I could add books to my cart.
Once I had a cart, though, I choose alibis over abebooks because you made it easier to check out without creating an account. I was then delighted to see you had PayPal integration, so I didn't have to track down my wallet and enter credit card details.
I've had a good history, but the last couple times I've placed orders they have been wiped out & I needed to start from the beginning & re-enter all 27 book...
I love Alibris = I use their service & use it often!
The system is easy and effective. Also the books are cheap.
Alibris always carries a wide selections of books to shop for.
Found the book I was looking for and a discount coupon, additionally got free standard shipping...
The order process was easy and efficient. Hoping the book is as it says and that the experience will be as pleasant and easy as the ordering process was.
I love that whatever I am looking for is always available.
Too hard to navigate. Especially regarding coupon code. So I was not able to take advantage of any of my Alibris awards. Also ambiguous due to I want to order as a guest, only to save time because logging in takes too much time so it was a little bit cumbersome took me a long time and I ordered two books but sent to two different places so I hope I only get billed for two books. Thank you
I realize you are saving me money so I do not expect an enclosed happy birthday card to my friend
Alibris is an excellent resource for book & media fans + consumers@ large. With vast selection, easy checkout, responsive customer service, Alibris is an excellent resource, well done, friends.
Simple, straightforward shopping and ordering. Great process for ppl who know what they're looking for.
Easy and cheap. Can't get better than that, unless it's also fast…we shall see
Love the siten just not sure how to buy multiple of the same item (buying for gifts)?
Always quick shipping and all items are as described.
Great, lots of titles available with free shipping!
I was looking via Amazon but you had the books I needed and even the ones I had put aside was a more competitive price.
I love the option of consolidating to find best price
I forget my passwords, and that is always a hassle. I just wish that when you
Enter your new password (to Alibris) it would then log you in to Alibris
At that time, instead of having to then re-log in and then re find the title I had wanted to buy and could not because both of my email addresses are in Alibris and I could not just buy the book as a guest. And we thought computers would
Make things simpler! And better! Instead, difficult-er and worse-r!
Just that Alibris is always there for me, best prices...
I have shopped here several times, good selection and very good service.
So far I've been pleased with the service. Keep up the good work.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

