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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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First timer. Found exactly what I wanted. Thank you bunches
I had a hard time getting the free shipping to show up in check out and with no customer service I was on my own.
Excellent selection and prices. Most listings have complete information.
I was told I would receive a five-dollar coupon. I wanted to use it but could not find it. It would also be nice to see the shipping cost before check out.
This is very good quality used text books at a significant discount.
Easy and quick to order. Excited about receiving the books.
I was able to find my son's history book! And at a decent price for what it is! Thanks a bunch!
I appreciate the variety of titles and the great prices.
I could not apply the rhyme coupon so I was disappointed.
It was a bit confusing when free shipping wasn't being displayed before reviewing checkout (the last step) and only shown after the payment info was entered - I almost didn't continue as I thought I'd be charged $20+ for shipping even though I verified everything was SVS eligible. Otherwise, search worked fantastic and filters as well, and the book prices are almost always better than any other site.
It is always a plus when I can purchase hardcover books in good condition.
I had a message for $20 off or free shipping but when I placed my order nothing was taken off
I love Alibris, great selection, great prices, and wonderful customer service.
Thanks for always having just what I'm looking for!
I was wanting a cupon. Going to "I am human" put me in a loop. That took me to one more step while they were checking my browser. After two "check the boxes with airplanes" and three "check the boxes with trucks. I gave up.
I have found two books I was looking for first time on the site
Nice interface. Their was some issues with a coupons
I've been a customer for several years, and I can count on your inventory and price.
The only thing is that the shipment arrival is long estimated at least 30 days!
Very easy site to navigate with a lot of bargains.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members