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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I've been able to find lesser-known titles here at reasonable prices. More well-known media/ books are also available at reasonable prices!
Quality merchandise, good selection, low prices! There's even a feature that shows you how to save money on your order!
I signed up for texts and the discount appeared to show briefly but did not "stick" when I had to switch screens for my PayPal password. Didn't know how to get it back.
This particular order was a gift to a friend. I was able to send it directly to her address. It arrived in time for Christmas.
I order practically all my books from Alibris. I love your business model and it's easy to find the title's I'm looking for.
I bought from you guys and numerous times now I've never had a problem with things showing up not as described or not on time
Just hoping they will come quickly I just placed the order I'm just hoping that unlike this other company I ordered a CD December 2nd and it finally showed up two days ago I heard from people that have ordered from you that you're more prompt
The place is my version of Heaven. Anything and everything under the sun. An amusement park for the mind and soul. Books full of ideas to open your mind, heal your soul, and share that warm feeling and positive energy with others. The right book can change a life.
I recommend you to every bibliophile I know! I won't buy books from anywhere else!
I love how easy it is to order with PayPal. I always order from this site. The prices are reasonable and usually the books are in great condition.
Delightful! I found 2 very good copies of the books I wanted from the same book seller. Sweet. Wish I only had to pay one shipping charge...
Every time I have ordered from Alibris I have been well satisfied with the experience. Ordering is easy, delivery is quick, and the quality of the product I ordered met with my expectations.
I wish I could see if individual book sellers had more than one item I am looking for at a time to reduce shipping costs. I guess I could keep a pad of paper by the computer and jot down the name of sellers as I find a book I am looking for.
Very happy with the options available, just wish some of the books I ordered could have arrived sooner. Overall, I prefer Alibris to any other site for books. Their prices are competitive.
Some sellers gauge on the shipping price. $19 for shipping of a DVD? Come on. Put those prices on the board before I select it!
Quick and easy. Easy to read, no nagging. Decent search engine. Needs better sorting, and more results per page
Like I said before, the shipping cost is; higher than the cost of the books. I don't believe for a minute these shipping costs are ALL 4.99!
Your shipping costs are unrealistic. The shipping cost as much as the books.
Easy to locate and this requirement to give 50 words is coercive and misguided. I am a customer and you should take whatever response I choose to give, one work or 25
Asked me to fill in same form twice. Yes, I know there is one for shipping and one for billing, but looped me back to shipping address again. Might have ordered twice because initially no response at all to "place order".
I'm always looking for old titles for myself or for friends. I usually find it here and at a reasonable cost. Alibris will ship it directly without delays.
In new condition exactly as described! It took the USPS awhile to deliver it, but it finally came. Outstanding follow up and great customer service by Alibris! Thanks! Dan
Ordered books and cds for christmas from 3 different retailers. Two arrived on time and the third shortly after. Been using Alibris for years for used goods and find it a great alterntive to the larger online retailers.
The book I ordered was a gift. The notice I received stated book was shipped same day I ordered it. No tracking was provided. It was 2 weeks before the item arrived. Once it arrived the book was in very good condition. Except for shipping, it was a good experience.
One book I ordered - The Reason for God - was listed as "Fine/Like new" but came with the physical binding wore off on the top and bottom, down to the pages. Book should have been listed as "Poor" in which case I would not have wasted $7. Turned in a report on it and never heard back. Very disappointed.
I only bought one book this time. Perfect experience!
I hate books that have underlining and scribbled notes
So usually pay extra for "very good" condition and so far
So good. The book I got was pretty old but in like new
Condition with no stains or marks etc.
Love Alibris!
When I went to Paypal the $ amount was much less? Then when I returned to check my order and clicked the place order button it said the right amount was charged to Paypal. It worked ok but was confusing.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.
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