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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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So many extra charges and the sales tax is added after the checkout. I paid $5 more than what I was told I was going to pay because of the 7% sales tax. I would not choose Alibris again over other used book sites.
Buying this book for my granddaughter! Saved a bundle!
Delighted to find the book I ordered - I've been looking for it for a while.
My order didn't go through last night on my laptop. This morning it worked fine on my phone.
Always happy shopping with Alibris. Have found many first editions and other books that I was searching for.
So far, so good! My first order and it was extremely easy and user friendly. Looking forward to seeing how the processing and delivery go.
Alibris always comes through. So much better than Amazon. Thank you!
Quick and easy to find the books that I want and order and pay for them.
I could not find how to send it as a gift - which is a real drag. Now my daughter will see the prices and I couldn't add a happy birthday greeting. Sad.
This was a nice experience. Thank you! Can't wait to get the book to read to my grandchildren!
Once again you have what I'm looking for and a reasonable price. Thanks!
Usually can find what I'm looking for on Alibris, and cheaper than eBay.
Thanks!
Simimple and easy to order. It says that my item will arrive in 3 to 9 business days.
I like using Alibris because of the selection they have and the fact that I can buy bargain books if I need to for my budget, but I can also usually find new books at a good price if I want new ones.
This is my second time using this service and it has been exceptional.
Easy to find the items I want. Site clear and simple to navigate. Very good experiences with alibris.
Alibris website difficult to navigate, especially to place order.
The three books did not appear as a set nor sale as a set but i hope they will do, actual pictures of the books were not available
This was a quick and easy way to proceed to just what i needed
I appreciate the option of shopping as a guest, and the entire transacion process was straigh-forward and simple.
This will be my 4th time ordering from Alibris. So far, so good.
Easy, convenient, and very user-friendly... thank you!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

