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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I shopped your site and put four books in my cart. When I went to check out, the site asked me to sign in, which I did. However, when I did that, I lost the contents of my cart. That was a real problem for me today, because I had shopped many hours ago, and just now got back to finishing up. All the books I ordered were from friends' wishlists on Amazon. When I put the books in your cart, I told Amazon to mark them purchased, so they disappeared, forever, from my friends' lists. I was only able to reconstruct one of the four titles. Now, my friends' lists are incomplete, and I have to tell them that I messed them up. Amazon has no way of retrieving the information, and you have no way of reconstructing my cart from before I signed in. Also, because I had not used my Alibris account in decades, it had the wrong addresses for me, and it took me three different attempts before the changes showed up in my order. All in all, a very unsatisfactory shopping experience.
I thought I changed payment method from PayPal to my card, but it went through PayPal anyway. I guess it's okay for this time.
Only problem I have is that I can't use more than one coupon. I'm a poor college kid; getting a little extra money off to get some quality Bible books would help a lot.
Nice site, good price, hopefully will be satisfied with book
Would it be possible to purchase 2 additional books.
Changing my shipping address to my billing address was hard to do.
The search feature worked well. Finding the edition I wanted from the store I wanted was also quite easily accomplished
Excellent, quick, trustworthy and accurate… will keep buying!
As a researcher, I use this site to find books all the time. Love it.
I stopped buying from Alibris when ABE consistently had much better prices. But when I checked today, you had by far the better price. Thanks.
I see this book goes through Thriftbooks, I looked there first because shipping is way less, am customer. Can u chg me less for shipping? Hate it when shipping cost twice as much as P. O.
Thankyou, C Rahnenfuhrer
I have submitted an email describing what seems to be an abnormally high shipping rate for a 0.99 cent paperback book from Owl Books of Ohio. Please examine the record of my order to confirm my complaint.
Predictable. No surprises. Find what you want, get in, get out.
Great experience. Found what I wanted in very good condition from a five-star seller for $2.35. It would have cost $45 on Amazon. That's the difference between reading the book and not reading the book.
Your shipping rates seem high. I found a coupon and had to start over.
Your shipping rates are killing me. I want to buy only through you but I'm paying 2-3 times as much for shipping as for the book themselves. You become a subsidizer of the USPS. I would be willing to wait longer for delivery of my books if shipping costs were more reasonable. More than 2/3rd my total bill did not pay for books in this order. It's outrageous.
Shipping adds up. But your shipping is very quick, compared to some whom I shall not name.
Love Alibris! Great price options, Simple purchase process and easy ability to cancel orders.
Easy ordering process, even on a smartphone with bad internet! I avoid Amazon whenever possible; thanks for the alternative.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

