On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy and fast. All previous book orders in excellent condition - thank you!
Helpful to get an update if the parcel takes longer than expected
Thank you been looking for this book at a great price.
I had to refill my cart when I forgot my password. Updating shipping address was confusing
Easy to find items and check-out process is seamless.
I always shop Alibis when I want rare or hard-to-find books. I've been shopping with Alibis for more than 25 years and never had a problem.
Quick and efficient. I searched for the book I wanted, chose my copy, and ordered it.
I wanted to fill in some of the gaps in my Maisie Dobbs collection. Using the search, it was super easy to choose what I wanted.
Easy to use website and a simple, efficient process.
I'm very happy with my shopping experience here! Books, CDs, DVDs: all arrive as described and as quickly as the booksellers can send them. Five stars, but my connection is bad.
It's always easy to find what you're looking for on Alibris.
The books I wanted were easy to fine. Check out is a breeze
I had some glitches with the shopping cart for a little bit. I was able to get all the books into the cart and checkout after a few tries.
It's been awhile since we used Alibris but check out was smooth.
Enjoy shopping with your company just hope I could get my order earlier
Thank you for taking Paypal! Makes shopping so much easier.
Good prices, wish more audible formats and tease with a coupon that is not applicable unless... not told upfront
Quick and easy checkout and found exactly what I wanted
I receivd a notice of cancellation and now when I reorder the total charge is wrong. To submit a review I must agree to a grayed out, difficult to read statemenet: I agree to have this feedback published on public websites (Sitejabber, Google, and others) to help inform other consumers. I don't want to publish on Google or any site exept Alibris.
I first tried to order on Powells but their order process didn't work.
Alibris always has the books I'm looking for at the best prices.
Always the best place to find books at a great price.
I was expecting a discount as was offered when I opened your email. $2 on a $20 purchase. I could not find a place on the order form to enter HAUNT.
Hence the poor rating.
Your website would not accept my email address for discount registration.
Easy to find what I needed.
Always appreciate the PayPal option.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members