On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Did not find the price that pulled up on Google on alibis
As a longtime subscriber I find this website wonderful--easy to use with a lot of bookstores onsite and the prices are right
Being able to leave my email and the title of the book I've been looking for for months to get it now is amazing
I sometimes don't get my needed method and cost of shipping as I think the next page will give me the opportunity to choose from various methods and prices of shipment only to find the next click actually is the one that checks me out.
So easy. I've ordered from Alibris in past with great results. This book was 18% less than Amazon. Would rather support Alibris even if was same price as Amazon or slightly more.
Good selection and easy checkout process. Wish there was a way to see the inside of the book, at least a page or two, to get a feel for it.
The site provides good prices, and makes out-of-print books available, if used, but the shipping cost for each book adds up and often outweighs the discounted price.
Such a great marketplace with many good titles to choose from, quick and easy shipping.
I like reading the details on each item to better assess the condition of the book.
Excellent search engine and book reviews and a nice selection of vendors.
Love the recommendation about the "best" copy of the book I was looking for.
This is the third time I have ordered this book ~ once for us, then twice as gifts. Easy process, quick delivery. Thanks!
Easy to understand site. Great prices. Good descriptions of ware on book.
A teacher must have planned your pages because it leaves nothing to question. Neatly done? Makes book shopping a joy.
It's annoying to have to enter my credit card every time I go into and out of my shopping cart, especially as I am still logged in
I was aware that "The Big Trail" was avail. In 35mm Full screen and 65 mm widescreen versions. I had difficulty finding that info in browsing your listings.
Super easy
Just wish free shipping would show before card number has to get put in
I can always find old, classic, and rare movies at Alibris
It would be nice to be able to pull books from the same seller.
I'd like you to add a button on the checkout page that allows the user to go back to the search. I often decide I want two copies of my favorite out of print book, and have to use the back arrow.
Love Alibris—I can build my personal library within budget!
Fun to find what I wanted so easily!
Really wonderful selection. Wish I could even get the coupons to work, however.
I signed up for your program and it said I'd get a $5.00 coupon when I last ordered a couple of moments ago, but it didn't come and I was planning on using it for this purchase :(
I didn't understand what went wrong with my cc but it was easy enough to fix
Locating book and navigating website was super easy and user friendly. The product appears well-priced and shipping is prompt. The check-out process was straight forward and efficient. I was very pleased with my experience. I have purchased from Alibris in the past and they have met/exceeded my expectations in terms of service, quality, price, ease, and delivery. Good people make this company excellent!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members