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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Just so simple, and the search feature is extra easy to use, and I appreciate the booksellers ratings.
Easy to use website, appreciate the rating of sellers.
Very easy to find and purchase a rather hard to find item.
Easy to navigate website and found the book I was looking for.
It was great after I found you, but when I didn't find a reasonable price on amazon I searched on Google and your offer was on the third page. I had almost given up. Of course we know that such listings are arbitrary at best, but in the future I'll try to figure out how to find you for other books I want to order.
Forgot to apply the $5 "thanks" coupon. Missed in checkout
They publish very low prices but their shipping rates are crazy high for each book!
Very clear, concise and complete shopping experience.
When I went to check out I chose the optimized cart, but still received the regular cart minus the savings! Not cool!
I had a cancellation, but found a substitute for a bit more with the loss of the discount,
There was confusion in your check out system that does nto announces clearly enough thta the shipping address comes first. If oyu make the mistake of entering your billing address first, you cannot go back and correct. I had to send oyu an email then the next day your system gad finally forgotten my records and I could re-enter the addresses correctly.
Also, I am sending a book to a friend. But nowhere in your check out process do you specify whether an invoice will be mailed along with the book. I would rather my friend not read an invoice or worry about the price of the gift. You should allow for a "is this a gift?" check in the process to allow for this concern to be addressed.
Great availability of books, but shipping is prohibitive on this site, and I ended up switching most orders to a different site, saving $100 just in shipping
Your method of calculating shipping reflects quick and dirty amortization methods rather than utilizing the power of data retrieval from the internet. This remedial approach will cost you sales in the long run. Were I you, I'd hire more experienced programmers.
Best price, reasonable shipping, easy account set-up.
Really thrilled by the new feature that minimizes shipping costs
The books I've received have been
Of good quality.
I've been using Alibris for over fifteen years--all through undergraduate and graduate work, as well as my go-to for presents. I love that I can shop individual sellers!
Easy to navigate site after being directed by Google search
Wish it would have included estimated date of arrival
I have been searching for books written by my grandfather Glen Wright and I was excited to find 1 of them, Pigeon with nine heads, through this web site. Thank you.
Disappointed in your shipping cost. Few items included.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members