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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Easy to navigate website, low shipping cost of the book, PayPal available for checkout. All good. Thanks.
Sensible, easy website, making it easy to order.
Easy to find what I was looking for and good descriptions of the book and its condition.
Shopping here is very easy so far, first-timer to your company.
OK but i did not ask for my credit card number to be saved!
Easy to order as a first time user! I love used books for a great purpose with fabulous prices!
I find the postage high for paperbacks. This is my first time ordering
Found the item I wanted easier than on other sites.
So far this has been quick and easy. Hopefully, it arrives quick and in good shape.
Easy process to order, I hope all is well with delivery. Thank you!
First time user. Seems like an easy affordable site.
Alibris is my go to. I prefer to support actual independent booksellers whenever possible.
I've purchased several books through Alibris and have been very happy with there service and speed of delivery.
You have listings others do not have... Thank you.
Easy and quick, I found what I wanted and paid a fraction of what it would have cost new!
I came to Alibris because it is not Amazon or a subsidiary-- hope it stays that way! I return to Alibris because I can usually find what I want and the books arrive in the condition described on the site.
Alibris is my go-to when I want a new book. I can choose the price range I can afford and the books ship quickly. The quality matches the descriptions and often I find books, textbooks, and music that are not carried by local vendors.
I recommend Alibris to friends and colleagues frequently.
Shipping cost seems high. It should be based on the actual weight of the book, not a flat price.
Thanks for reminding me I had left an article in the order box.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

