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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Alibris has always done fine for me as long as its contractors do 't send me simplified forms of classics I order.
Too many books requested to be standard editions and I get simplified forms for 4th graders. Make sure this copy is a complete standard edition, not something simplified or noted for grade schoolers.
You don't give me the runaround by adding things I didn't ask for as does Amazon And I have other books on their way. I How Where... Cradshaw is ready to ship
You an d one other are my favorite books stores over Amazon. Keep up your good work!
Nice selections and good and simple guide to order
Love the Advance Search which allows me to quickly narrow down my requirements to get exactly what I am looking for.
I've used Alibris for years and have never been disappointed with the books or the prices.
Complicated coupon process to include fairly. Takes too long. Walmart easier but after invested time didn't want to duplicate with driving to/fr store. Next time. Will go Walmart first. Also, your prices are supposed to be better but higher than Walmart and Amazon...
Easy site access and process - compared to most other company purchase sites so thank you.
Prior orders have been very satisfactory. I personally can no longer see to read any book unless the print is extra large, but us3 Alibris to send books to family and friends.
The book Merchant kings did never arrive. My emails have gone un- answered.
Not good
Shipping charges when several items are purchased from the same seller are ridiculously high.
I found what I wanted and was able to send it quickly and easily
Help on shipping costs. Items shipped from one source could be grouped and should ship for less. Rather than a charge for each item. Thank you.
Fast and easy and everything is perfectly straight straightforward
Wonderful book s very informative and concise
Fast and easy and you had exactly what I was looking for
You need to learn customer service. You insist upon keeping my email address and forcing an account upon me. You claim you can't remove my email address. I don't appreciate the horrid, rude intrusiveness as keeping my credit card, purchases and personal info in an account so you can track me and know everything I've bought.
Really great. Needed the book to finish my collection.
Nice, smooth website. Great prices, huge selection.
I found the book I was looking for at a great price
I think sellers should offer better pricing on shipping when someone is buying more than one item.
Easy to navigate website. Good and honest condition descriptions. Good selection of prices.
Easy and I love that you can make changes before you pay.
Not easy to get a coupon to help with shipping costs
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members