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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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It was quite difficult for me, took a long time, but I do lack in experience.
Alibris gives great options for used books and is simple to use.
I would like a quicker arrival date if possible. I could t see the possible arrival dates until I purchased the item.
Is my "go-to" website for books. Always prompt service and items arrive as described.
Could only get my visa to work no enter way worked that I tried
So far, so good. Let's hope the book arrives soon!
The shipping rates on 8 books were 3 times the cost of the books, so I deleted all but three of them. I probably will not be back here.
I usually find a book I want here in good condition but with MUCH lower price than the brand new ones at Amazon.
So far had great experience in terms of book quality, availability, and shipping.
Great prices, great customer service!
The bill-to address autopopulated incorrectly and there's no way that I can discover that would allow me to correct it. Very frustrating. This is the 2nd time this has occurred; yet the order still goes through. That the bill-to name and address are both incorrect without this generating any kind of problem suggests some serious security deficiencies on your platform.
Good price, easy to navigate site, all 4 volumes available!
Your prices and shipping rates are very good. And I also really appreciate your email policy.
So glad not to get stuck in a "password" mess!
Thanks for keeping it simple.
I've found some amazing books through Alibris, shipping times are always satisfactory & I love supporting used book stores.
Love this site! Amazing selection & the dealers always ship so quickly.
You have everything and make it easy to purchase and the world is better because you exist!
Too many rejections to come back to my same numbers
Wish free shipping was offered after spending max $40
I love being able to buy used books online. Your selection is wide and varied and gives me access to reading material I would not, otherwise, be able to afford
Easy to navigate- Prices were the best. I wish there could have options with shipping as I would have bought a lot more. Some items were cheaper where they blended the shipping in.
Easy to navigate site. Found my selection quickly. First time customer.
For the used books that are being sold on your website, they are typically either more used or more expensive than what is offered in other listings.
I understand that there are independant booksellers on your page. But what is listed here as fair or acceptable, may not be listed on your competitors websites. From my thinking that means that either you have a more loyal customer base or books may not be accepted on other websites.
One thing that could also be a cause for general price discrepancy is that this website has higher charges for shipping.
Something to think about.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members