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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,025
value
12,599
shipping
12,589
quality
12,583
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Wisconsin
3 reviews
0 helpful votes
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Selection is terrific
May 25, 2022

Selection is terrific. And very clear
Much appreciate

Had problems with clarityof the whole system - i wanted to buy three books and send to other people and got ensared in complications of difference between setting up account at all, and setting in motion those purchass
Is a web site design issue not an oveerall systems issue

Date of experience: April 25, 2022
Virginia
1 review
0 helpful votes
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Very easy to find what I wanted, see the overall cost, and to change book options to accommodate what I had available to spend.

Date of experience: April 25, 2022
Wisconsin
1 review
0 helpful votes
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Found books I could not find in my library or at Thrift Books Paid more than I wanted to. Around $12.00 - $7.00 would have been better for me.

Date of experience: April 25, 2022
Indiana
1 review
0 helpful votes
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Easy to navigate, clear and concise and the search engine works great.

Date of experience: April 25, 2022
Georgia
1 review
0 helpful votes
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I discovered Alibris 20 years ago, and recommend to all my friends. I'm able to find old favorites in excellent condition, and can receive notifications when a particular book is found.

Date of experience: April 25, 2022
South Carolina
1 review
0 helpful votes
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Easy purchases from small stores across the country

Date of experience: April 25, 2022
Florida
1 review
0 helpful votes
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Excellent transaction fast and easy
5 stars rating

Date of experience: April 25, 2022
Illinois
1 review
0 helpful votes
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I would be nice to see shipping charges before checkout.

Date of experience: April 24, 2022
Washington
2 reviews
0 helpful votes
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It was great being able to buy all my copies in one...
April 25, 2022
Updated review

It was great being able to buy all my copies in one place

Date of experience: April 24, 2022

Easy to use website, clearly gives choices on condition and location of seller.

Date of experience: March 19, 2021
Minnesota
1 review
0 helpful votes
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I could not reduce my order from 2 [incorrect] to 1 copy of Salomon's book!

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 24, 2022
Colorado
1 review
0 helpful votes
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Easy to navigate web site
April 25, 2022

Easy to navigate web site. One thing, though: placed items in cart 2.5 hours ago, and when I went to order the cart was empty, and had to add them. Just FYI, as your note says that items would stay in the cart for 12 hours…

Date of experience: April 24, 2022
Vermont
1 review
0 helpful votes
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It is very quick and easy and your search engine works well.

Date of experience: April 24, 2022

Your book service is fabulous, and very fast to boot
January 30, 2022
Previous review

Your book service is fabulous, and very fast to boot. I am thrilled to have discovered it. Thank you!

Date of experience: January 30, 2022

Very easy
December 30, 2021
Previous review

Very easy.

Date of experience: December 29, 2021
Florida
1 review
0 helpful votes
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Lots of titles at good prices
April 25, 2022
Updated review

Lots of titles at good prices. Accurate descriptions of the book conditions.

Date of experience: April 24, 2022

Easy to find works and options for purchasing them
January 31, 2022
Previous review

Easy to find works and options for purchasing them. Prices are good.

Date of experience: January 31, 2022
Florida
1 review
0 helpful votes
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Prices are amazing and I found items I've been looking for FOREVER. Didn't think they were still available anywhere! Website lashed a bit, which is the only reason I didn't give 5 stars, but that may have had to do with my luck location.

Date of experience: April 24, 2022
North Carolina
1 review
0 helpful votes
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The check out process went smoothly, but I couldn't use the coupon I received from you all to save $5 on my order.

Date of experience: April 24, 2022
California
1 review
0 helpful votes
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Found everything I was looking for & it was Wonderful.

Date of experience: April 24, 2022
California
1 review
0 helpful votes
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Great price, very easy transaction and reasonable shipping.

Date of experience: April 24, 2022
Minnesota
1 review
0 helpful votes
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The "Verify that I am not a Robot" screen was difficult to complete on my phone. It didn't display fully.

Date of experience: April 24, 2022
Texas
1 review
0 helpful votes
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Unable to use coupon codes with digital book purchases.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 24, 2022
Michigan
1 review
0 helpful votes
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Great catalog, fair prices, easy to navigate website
April 24, 2022
Updated review

Great catalog, fair prices, easy to navigate website.

Date of experience: April 24, 2022

Wide selection, easy navigation sorted for best value

Date of experience: May 8, 2021