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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Selection is terrific. And very clear
Much appreciate
Had problems with clarityof the whole system - i wanted to buy three books and send to other people and got ensared in complications of difference between setting up account at all, and setting in motion those purchass
Is a web site design issue not an oveerall systems issue
Easy to navigate, clear and concise and the search engine works great.
I discovered Alibris 20 years ago, and recommend to all my friends. I'm able to find old favorites in excellent condition, and can receive notifications when a particular book is found.
Easy purchases from small stores across the country
Excellent transaction fast and easy
5 stars rating
I would be nice to see shipping charges before checkout.
It was great being able to buy all my copies in one place
Easy to use website, clearly gives choices on condition and location of seller.
I could not reduce my order from 2 [incorrect] to 1 copy of Salomon's book!
Easy to navigate web site. One thing, though: placed items in cart 2.5 hours ago, and when I went to order the cart was empty, and had to add them. Just FYI, as your note says that items would stay in the cart for 12 hours…
It is very quick and easy and your search engine works well.
Your book service is fabulous, and very fast to boot. I am thrilled to have discovered it. Thank you!
Lots of titles at good prices. Accurate descriptions of the book conditions.
Easy to find works and options for purchasing them. Prices are good.
Prices are amazing and I found items I've been looking for FOREVER. Didn't think they were still available anywhere! Website lashed a bit, which is the only reason I didn't give 5 stars, but that may have had to do with my luck location.
The check out process went smoothly, but I couldn't use the coupon I received from you all to save $5 on my order.
Found everything I was looking for & it was Wonderful.
Great catalog, fair prices, easy to navigate website.
Wide selection, easy navigation sorted for best value
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

