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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I love alibris books... Great selection... Fair price... Good descriptions... Prompt processing
Shopping at Alibris is always a good experience. The prices are, at best, the lowest, and at worst, consistently competitive with other sites on the web. They also have a very large marketplace to choose from. Alibris is the first place I go when shopping for books.
The number of choices, price, and ease of shopping are the top three reasons I shop here
Great service. Wish shipping per book was shown prior to checkout so can easier evaluate purchase total price.
Always easy to use, quick shipping, good selection.
I always enjoy the simplicity of the Alibris interface.
I'd like to compliment Alibris on the ease of finding books through the advanced search features—the only trouble I've had with it is that the form does not handle certain letters well, such as accented vowels, making it difficult to search for many non-English books.
Website is easy to use and easy to navigate. It's helpful when looking for older editions of textbooks.
Always a great selection and easy to find what I was looking for.
Ridiculously high shipping prices particularly for multiples from the same store, I bought 2 books instead of 18 because of this. I don't like using amazon but you guys have convinced me otherwise.
Thanks for taking care of wrong cd sent.and respinding with advise as to how to correct it.
Very well organized website. Easy to navigate. Excellent service.
This website is perfect, I buy 90% of my books here. Thank you
Good. As easy as amazon and often cheaper without having to pay for prime
Clear handling of problem with availability of book. Problem appears solved.
Found the book(s) I've looking for. I'll be ba k. Thank You
-5 score. Ignore the "good reviews" this joint is a scam. They must spend all their time writing fake good reviews. Ihave no book. Attempting to find out why is a joke! You can't reach anyone except by completing their form. You email it and get a response saying they got it, will respond in 48 hours, don't send another one because it will delay your response (first red flag). The site says you can't reach a live person because they want to keep cost low (read, so the scammer can not be held accountable) the initially looking "helpful" site says to contact the seller if you are wondering where the book is. So, I do send in their prefab form of inquiry, this time, to the seller. The seller also can not be reached in person but at least they respond and tell me to contact Alibris! This outfit needs to be out of business. They are fraudulent. I have asked for my money back and will contact VISA
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

