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Alibris

4.7

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We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,023
value
12,552
shipping
12,542
quality
12,536
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Connecticut
1 review
0 helpful votes
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Difficult to navigate page and to update information'

Date of experience: May 13, 2022
Florida
1 review
0 helpful votes
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I love alibris books...
May 13, 2022

I love alibris books... Great selection... Fair price... Good descriptions... Prompt processing

Date of experience: May 13, 2022
Iowa
2 reviews
0 helpful votes
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Shopping at Alibris is always a good experience
May 13, 2022
Updated review

Shopping at Alibris is always a good experience. The prices are, at best, the lowest, and at worst, consistently competitive with other sites on the web. They also have a very large marketplace to choose from. Alibris is the first place I go when shopping for books.

Date of experience: May 13, 2022

The number of choices, price, and ease of shopping...
February 3, 2022
Previous review

The number of choices, price, and ease of shopping are the top three reasons I shop here

Date of experience: February 3, 2022
Massachusetts
1 review
0 helpful votes
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Great service
May 13, 2022

Great service. Wish shipping per book was shown prior to checkout so can easier evaluate purchase total price.

Date of experience: May 13, 2022
Michigan
1 review
0 helpful votes
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Always easy to use, quick shipping, good selection
May 13, 2022
Updated review

Always easy to use, quick shipping, good selection.

Date of experience: May 13, 2022

Alibris is my go to place for books
March 8, 2022
Previous review

Alibris is my go to place for books.

Date of experience: March 7, 2022

Got what I came for quickly
February 16, 2022
Previous review

Got what I came for quickly.

Date of experience: February 15, 2022

I always enjoy the simplicity of the Alibris interface
July 6, 2021
Previous review

I always enjoy the simplicity of the Alibris interface.

Date of experience: July 6, 2021
Maryland
1 review
0 helpful votes
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Excellent site, but shipping perks or discounts would be nice

Date of experience: May 13, 2022
Texas
2 reviews
0 helpful votes
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My first time ordering from here. I liked the price

Date of experience: May 13, 2022
Washington
1 review
0 helpful votes
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I'd like to compliment Alibris on the ease of finding books through the advanced search features—the only trouble I've had with it is that the form does not handle certain letters well, such as accented vowels, making it difficult to search for many non-English books.

Date of experience: May 13, 2022
Virginia
2 reviews
0 helpful votes
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Website is easy to use and easy to navigate. It's helpful when looking for older editions of textbooks.

Date of experience: May 13, 2022
Wisconsin
1 review
0 helpful votes
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Always a great selection and easy to find what I was looking for.

Date of experience: May 13, 2022
Texas
1 review
0 helpful votes
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Quick checkout, fair price
May 13, 2022

Quick checkout, fair price. Will update after I receive item.

Date of experience: May 13, 2022
Washington
1 review
0 helpful votes
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Quick and easy with a huge selection of hard to find books

Date of experience: May 13, 2022
Australia
1 review
0 helpful votes
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Ridiculously high shipping prices particularly for multiples from the same store, I bought 2 books instead of 18 because of this. I don't like using amazon but you guys have convinced me otherwise.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 12, 2022
Oregon
1 review
0 helpful votes
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Thanks for taking care of wrong cd sent.and respinding with advise as to how to correct it.

Date of experience: May 12, 2022

Very well organized website
April 28, 2022
Previous review

Very well organized website. Easy to navigate. Excellent service.

Date of experience: April 27, 2022
Puerto Rico
1 review
0 helpful votes
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Good selection and explanation about the condition of the books.

Date of experience: May 12, 2022
New York
1 review
0 helpful votes
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This website is perfect, I buy 90% of my books here. Thank you

Date of experience: May 12, 2022
Massachusetts
1 review
0 helpful votes
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Good
May 13, 2022

Good. As easy as amazon and often cheaper without having to pay for prime

Date of experience: May 12, 2022
Canada
1 review
0 helpful votes
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Clear handling of problem with availability of book. Problem appears solved.

Date of experience: May 12, 2022
Texas
1 review
0 helpful votes
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Found the book(s) I've looking for. I'll be ba k. Thank You

Date of experience: May 12, 2022
Canada
1 review
0 helpful votes
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-5 score. Ignore the "good reviews" this joint is a scam. They must spend all their time writing fake good reviews. Ihave no book. Attempting to find out why is a joke! You can't reach anyone except by completing their form. You email it and get a response saying they got it, will respond in 48 hours, don't send another one because it will delay your response (first red flag). The site says you can't reach a live person because they want to keep cost low (read, so the scammer can not be held accountable) the initially looking "helpful" site says to contact the seller if you are wondering where the book is. So, I do send in their prefab form of inquiry, this time, to the seller. The seller also can not be reached in person but at least they respond and tell me to contact Alibris! This outfit needs to be out of business. They are fraudulent. I have asked for my money back and will contact VISA

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 12, 2022