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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Always as described. Best prices! Great customer service.
Love having a variety of purchase options and always Grrrreat prices!
Good communication, fair price, nice books, good selections
Nice item, good shipping and communication, good variety and prices, items described accurately, provides tracking
Quick and simple. Unfortunately, what isn't quick is this review form asking for at least 50 chars.
Two-star rating b/c of your screw-up and costing me time. You offer a book that you don't have in stock, so I have gone through the entire process again to order.
Had what I wanted, easy to use, very good service. Thanks much.
Love the availability of old titles and the competitive prices.
Good prices for some pretty old books that I could not easily find anywhere else. Shipping time was a little long but not horrible.
Great seller and excellent (and rare) book. Would deal with him again.
Nothing but great things to say. I have been purchasing my books here for many years. I have never been disappointed.
Very nice shopping experience. Found my item. Created an account. Checked out in less than 10 minutes.
I received the book in a timely manner. The cookbook seems to have many recipes that are creative and well worth trying. I plan to put this cookbook with my special collection of cookbooks that every home should have.
The site is easy to use and provides all of the information needed to make a purchase decision.
A book I thought I'd never be able to find. Ordering was quick, shipping was reasonable and book was received quickly in excellent condition.
I do NOT appreciate how little HPB-Ruby and HPD-Diamond tells us about the condition of their wares; they simply enter a boilerplate phrase of as few as two words!
Got a great deal on a hardback book signed by the author. Will be shopping here again.
Always great but shipping has gone up a bit. Sign of the times I guess.
I was able to find most volumes of a set at Alibris in good condition for a reasonable price. It was a great resource. I also appreciated the 'cart analysis' to inform me of slightly cheaper options in some cases.
The website is very well organized and easy to use. The cart optimizer is great too.
This was an expensive (for me) purchase of a used book. When I placed the order I was quite apprehensive about its quality especially coming out of a university library. The description left questions in my mind but I really wanted the book. Turns out the book quality was way above and beyond my expectations almost to the point of being "fine" in quality. It arrived very well packaged and protected and I totally love it. A very, very fine experience for me.
Looked at several different sellers and felt this was the best overall value
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

