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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I'm delighted to find a book I've been looking for. So far, the shopping experience has been great... I look forward to receiving the book.
Quick and easy found what I needed at a great price.
Found the book I wanted and at a great price.
Great selection, but would like better sorting/filtering options
You had what I wanted at an excellent price. Very easy order process.
Low price, shipping wasn't bad, and it's the title I wanted. The checkout was easy too!
It was very difficult to change to my new address!
Good deals. Shipping is steep but in some cases the book prices were less than Amazon.
Found the book at a great price. Always happy to support Goodwill. Angels attend you, Margaret
You had the product, and it was the best price in the market. Also makes a difference to pay in Canadian dollars. Mainly, it was very easy to find and know it was the product I was looking for.
First time to buy an e-book from Alibris. I prefer having a book in my hands, marking it up, making it one of my friends, but if this experience is good I'll probably order others
Love you guys - I always seem to find what I need!
After I ordered a book from the Alibris warehouse, I went back to order two more only to find that they only had one other copy. I tried calling Alibris at the number on my confirmation e-mail, only to be put into non-human blah, blah, blah pick another number and we'll tell you what you find on our website. No resolution to my issue. I ordered the other two books from a different vendor.
I've always been able to locate the book I want at a great price through Alibris.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

