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Alibris

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,023
value
12,550
shipping
12,540
quality
12,534
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Very easy
June 16, 2022

Very easy. So many options. Happy the sellers are rated.

Date of experience: June 16, 2022
California
1 review
0 helpful votes
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I love, love, love Alibris!
June 16, 2022
Updated review

I love, love, love Alibris! Nothing could be easier and the prices are outstanding!

Date of experience: June 16, 2022

I am just discovering the huge inventory and great...
January 28, 2022
Previous review

I am just discovering the huge inventory and great deals at Alibris. I am very impressed with the selection and prices

Date of experience: January 28, 2022

I have been able to find every book I have been looking...
December 19, 2021
Previous review

I have been able to find every book I have been looking for on this site; the prices are terrific and I have been happy with the books on arrival.

Date of experience: December 19, 2021

Super easy site
November 19, 2021
Previous review

Super easy site

Date of experience: November 19, 2021
Florida
1 review
0 helpful votes
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Good I intend to make further purchases in the future.

Date of experience: June 16, 2022
New Jersey
1 review
0 helpful votes
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This is my favorite site for used books which I buy...
June 16, 2022
Updated review

This is my favorite site for used books which I buy often. I always find what I'm looking for and at the best prices. Shipping is fast & easy! Nothing not to like! Will always ship here for used books!

Date of experience: June 16, 2022

I've always had good experiences ordering books from...
February 12, 2022
Previous review

I've always had good experiences ordering books from Albris, so I will continue to do so. The books ship quickly and arrive in good condition.

Date of experience: February 12, 2022
Florida
1 review
0 helpful votes
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Good, but we'll see how shipping goes! Never had a problem with Alibris before!

Date of experience: June 16, 2022
Oregon
1 review
0 helpful votes
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Alibris does not allow you to select from total cost (cost& shipping).

Date of experience: June 16, 2022

Great place to get books; better than Amazon;)
May 3, 2022
Previous review

Great place to get books; better than Amazon;)

Date of experience: May 3, 2022
Ohio
1 review
0 helpful votes
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Seemingly unlimited selection, very reasonable prices.

Date of experience: June 16, 2022
Tennessee
1 review
0 helpful votes
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Easy to search, and always has the books I am looking for.

Date of experience: June 16, 2022
California
1 review
0 helpful votes
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Smooth, quick and easy
June 16, 2022
Updated review

Smooth, quick and easy. Great selection and choices. And wonderful affordable prices.

Date of experience: June 16, 2022

Always good
January 20, 2022
Previous review

Always good

Date of experience: January 19, 2022
California
1 review
0 helpful votes
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Haven't experienced any problems yet and I don't think I will

Date of experience: June 15, 2022

So far the books I have purchased from this website...
January 3, 2022
Previous review

So far the books I have purchased from this website are in good condition love this page

Date of experience: January 3, 2022
Texas
1 review
0 helpful votes
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I was absolutely c r u s h e d when I saw people trying to sell this book on eBay for like $200…. Book scouter sent me here! Landed it for me for $25

Date of experience: June 15, 2022
Nebraska
1 review
0 helpful votes
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Easy and lucky me you had the books I was looking for.

Date of experience: June 15, 2022
California
2 reviews
0 helpful votes
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I would have purchased an additional $40 to get to the next discount level, but there was no way to add to the order, even before I placed it.

Date of experience: June 15, 2022
California
1 review
0 helpful votes
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First purchase confusing coupon offers but even after email sign up, changed criteria. Ordered anyway but seems purposely deceptive? Shown $5; 15, etc., ribbon but latest now must spend 300

Where is my measley $5 for email submission?

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 15, 2022
California
1 review
0 helpful votes
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I never have a chance to review my order
July 16, 2022
Updated review

I never have a chance to review my order. I wanted this sent to someone as a gift and I never had a chance to review and edit or confirm the info. I like your website but several times now, I've had to immediately cancel an order because it was a duplicate when I was trying to get more info on the cost of shipping or where it was coming from or anything. Somehow I end up ordering instead of viewing the order. Other than that I love your service!

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 15, 2022

You had everything on my list!
July 23, 2021
Previous review

You had everything on my list!

Date of experience: July 22, 2021
California
1 review
0 helpful votes
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Wonderful choices on the book I need for my book club

Date of experience: June 15, 2022
Illinois
1 review
0 helpful votes
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User friendly
June 15, 2022

User friendly. Always leave 4 stars as there always room for improvements :)

Date of experience: June 15, 2022
New York
1 review
0 helpful votes
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Very simple
June 15, 2022

Very simple. Looking forward to my purchase. Thanks.

Date of experience: June 15, 2022
California
1 review
0 helpful votes
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Easy to find the book I wanted
June 15, 2022
Updated review

Easy to find the book I wanted. Helpful description of condition.

Date of experience: June 15, 2022

Easy to find the book I wanted, and lots of choice...
March 21, 2022
Previous review

Easy to find the book I wanted, and lots of choice about price, condition, shipping.

Date of experience: March 20, 2022
Colorado
1 review
0 helpful votes
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Can navigate windows, find various versions of books, sort by price, etc. easily. Good descriptions of book condition. Good coupons.

Date of experience: June 15, 2022

Website acted weird
March 26, 2021
Previous review

Website acted weird. I ordered as a guest, not login to account, then selected item, then specified the recipient and mailing address. Then it tried to make me create an account and put in mailing address again. Rather than that, I went "back" a couple screens and got to payment screen and it allowed me to order without setting up an account. This is a one-time gift so I didn't want recipient's address to be my permanent address.

Date of experience: February 23, 2021