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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,028
value
12,631
shipping
12,621
quality
12,615
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Could not remember my password
August 3, 2022

Could not remember my password. After resetting it my cart was empty.

Date of experience: July 4, 2022
Virginia
2 reviews
0 helpful votes
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Always plentiful stock, easy to navigate, and discounts available. (Plus, you can get additional discounts through Rakuten.)

Date of experience: July 4, 2022

Alibris has a wide range of books, both in hardvcover...
April 20, 2022
Previous review

Alibris has a wide range of books, both in hardvcover and paperback, in a wide range of conditions, from new to not so new.

Date of experience: April 20, 2022
Ohio
1 review
0 helpful votes
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Order form hard to navigate
August 3, 2022

Order form hard to navigate. Identify bus ii silly and should b abolished

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 4, 2022
North Carolina
1 review
0 helpful votes
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I can look all over the internet for lower prices than here and NEVER find them. Was looking for a used book and found a new one here cheaper than used ones

Date of experience: July 4, 2022
Florida
1 review
0 helpful votes
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Aside from three order mishaps
July 4, 2022

Aside from three order mishaps- my shopping experience has been great.

Date of experience: July 4, 2022
Missouri
1 review
0 helpful votes
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Easy to find and order books in good condition with the title I was searching for.

Date of experience: July 3, 2022

Found site a little difficult to navigate
November 14, 2021
Previous review

Found site a little difficult to navigate

Date of experience: October 14, 2021
Texas
1 review
0 helpful votes
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Alibris always has the books I'm looking for at a great price if the brick-and-mortar used book stores in my neighborhood do not

Date of experience: July 3, 2022

Good prices, reasonable shipping, complete selection, highly recommend

Date of experience: June 27, 2021
Illinois
1 review
0 helpful votes
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Always buy from here
July 4, 2022
Updated review

Always buy from here. Great books, fair price and shipping

Date of experience: July 3, 2022

Love books from here
December 25, 2021
Previous review

Love books from here. Always in great shape

Date of experience: December 24, 2021

Love ordering from you
August 5, 2021
Previous review

Love ordering from you. Just wish when I order from same company they would combine shipping

Date of experience: August 4, 2021
California
1 review
0 helpful votes
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Great selection at very reasonable prices!
July 3, 2022
Updated review

Great selection at very reasonable prices! Have bought text books, novels, topical Christian books, natural medicin, nutrition and supplement books and more!
All sellers over time have provided timely delivery of quality items arriving in great shape! Recommend highly!

Date of experience: July 3, 2022

Seller advertised $2.99 standard shipping but $3.99...
October 8, 2021
Previous review

Seller advertised $2.99 standard shipping but $3.99 was charged at checkout. Is this a seller problem, or is Alibris tacking on an extra dollar as a tip for them? The booklet of 122 pages is only $1.00 itself. Shipping should be consistent with what is advertised on book info page, and if Alibris has any extra fees they should be disclosed as such, not sneakily tacked on hoping the shopper doesn't notice.

Date of experience: September 8, 2021

Would like to see shipping in initial cart review page
March 19, 2021
Previous review

Would like to see shipping in initial cart review page.

Date of experience: February 17, 2021
Texas
1 review
0 helpful votes
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Very good selection of books and formats. Prices very reasonable.

Date of experience: July 3, 2022
Illinois
1 review
0 helpful votes
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Best price compared to several other online used book sellers.

Date of experience: July 3, 2022
Washington
1 review
0 helpful votes
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Easy except I couldn't choose which of my PayPal accounts I wanted to use and the one chosen for me was not the one I wanted. I ended up using a credit card instead.

Date of experience: July 3, 2022
California
1 review
0 helpful votes
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I love having an alternative to Amazon for used books.

Date of experience: July 3, 2022
Nebraska
1 review
0 helpful votes
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You always do an amazing job and fast
July 3, 2022
Updated review

You always do an amazing job and fast. Thank you. Good quality. Never unhappy.

Date of experience: July 3, 2022

Easy and fast..
March 8, 2022
Previous review

Easy and fast. I like the prices very much and your shipping prices are nice... Cost a little bit but not so much it changes my mind about ordering. Thank you for that very much.

Date of experience: March 7, 2022
Arizona
1 review
0 helpful votes
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You had book others did not
Site easy to use
Good prices

Date of experience: July 3, 2022
Minnesota
1 review
0 helpful votes
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Everything I have bought has been a great price for great quality

Date of experience: July 3, 2022
Colorado
1 review
0 helpful votes
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I am always amazed at the breadth of selection and appreciate the descriptions of the books' conditions.

Date of experience: July 3, 2022
Illinois
1 review
0 helpful votes
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Wonderful way to find books online. My grandchildren will be thrilled.

Date of experience: July 3, 2022
New York
1 review
0 helpful votes
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Been trying to find that book for long time
Found it
And less than expected

Date of experience: July 3, 2022
North Carolina
1 review
0 helpful votes
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Quick and easy...
July 3, 2022

Quick and easy... found thru my daughter in law as she uses this site for her two children

Date of experience: July 3, 2022