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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Could not remember my password. After resetting it my cart was empty.
Always plentiful stock, easy to navigate, and discounts available. (Plus, you can get additional discounts through Rakuten.)
Alibris has a wide range of books, both in hardvcover and paperback, in a wide range of conditions, from new to not so new.
Order form hard to navigate. Identify bus ii silly and should b abolished
Aside from three order mishaps- my shopping experience has been great.
Easy to find and order books in good condition with the title I was searching for.
Found site a little difficult to navigate
Alibris always has the books I'm looking for at a great price if the brick-and-mortar used book stores in my neighborhood do not
Good prices, reasonable shipping, complete selection, highly recommend
Always buy from here. Great books, fair price and shipping
Love ordering from you. Just wish when I order from same company they would combine shipping
Great selection at very reasonable prices! Have bought text books, novels, topical Christian books, natural medicin, nutrition and supplement books and more!
All sellers over time have provided timely delivery of quality items arriving in great shape! Recommend highly!
Seller advertised $2.99 standard shipping but $3.99 was charged at checkout. Is this a seller problem, or is Alibris tacking on an extra dollar as a tip for them? The booklet of 122 pages is only $1.00 itself. Shipping should be consistent with what is advertised on book info page, and if Alibris has any extra fees they should be disclosed as such, not sneakily tacked on hoping the shopper doesn't notice.
Would like to see shipping in initial cart review page.
Very good selection of books and formats. Prices very reasonable.
You always do an amazing job and fast. Thank you. Good quality. Never unhappy.
Easy and fast. I like the prices very much and your shipping prices are nice... Cost a little bit but not so much it changes my mind about ordering. Thank you for that very much.
You had book others did not
Site easy to use
Good prices
I am always amazed at the breadth of selection and appreciate the descriptions of the books' conditions.
Wonderful way to find books online. My grandchildren will be thrilled.
Been trying to find that book for long time
Found it
And less than expected
Quick and easy... found thru my daughter in law as she uses this site for her two children
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

