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Alibris

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,023
value
12,553
shipping
12,543
quality
12,537
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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This was the best price I could find for this book and I really do appreciate that!

Date of experience: July 22, 2022
Texas
1 review
0 helpful votes
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Easy to navigate website, easy and smooth checkout.

Date of experience: July 22, 2022
Virginia
1 review
0 helpful votes
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It was very easy to find the book I wanted and I lied getting free shipping on it as well.

Date of experience: July 22, 2022

Certainly easy to get what I wanted
November 25, 2021
Previous review

Certainly easy to get what I wanted.

Date of experience: November 24, 2021

Ordering has bee quick and easy
June 9, 2021
Previous review

Ordering has bee quick and easy

Date of experience: June 9, 2021
Arizona
1 review
0 helpful votes
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You offered free shipping for the weekend. Based on that I ordered only to find out on placing the order that it was only on larger orders. Thats a bit mis-leading and I am disapointed in your offers

Date of experience: July 22, 2022
Pennsylvania
1 review
0 helpful votes
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Alibris makes shopping for great books SO easy!
July 22, 2022
Updated review

Alibris makes shopping for great books SO easy! I love how it also helps small businesses. It's a win-win for everyone!

Date of experience: July 22, 2022

This website is a pleasure to navigate
March 20, 2021
Previous review

This website is a pleasure to navigate. It is a great way to find books relating to your interest or hobbies while supporting small businesses.

Date of experience: March 19, 2021
Oregon
1 review
0 helpful votes
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Found exactly the book I was looking for. Fast easy checkout. Thank you!

Date of experience: July 22, 2022
Massachusetts
1 review
0 helpful votes
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Love alibris and have referred it to my literary friends... easy to browse and find books that are difficult to find. And, most importantly, it is not owned by Amazon.

Date of experience: July 22, 2022
California
1 review
0 helpful votes
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I always find every book I want to read at great prices.

Date of experience: July 21, 2022
California
2 reviews
0 helpful votes
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Easy process; though, most important, you had in stock the item I wanted.

Date of experience: July 21, 2022
Wisconsin
1 review
0 helpful votes
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Quick & economical made for an efficient book transaction!

Date of experience: July 21, 2022
Ohio
1 review
0 helpful votes
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Great site
July 21, 2022
Updated review

Great site. Easy to find things, easy to navigate and check out. I like the wishlist so I can save things I've found.

Date of experience: July 21, 2022

Always love it!
February 3, 2021
Previous review

Always love it! Best deals around.

Date of experience: February 3, 2021
Virginia
1 review
0 helpful votes
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It was quick and easy to get through this process.

Date of experience: July 21, 2022
Texas
1 review
0 helpful votes
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So far
July 21, 2022

So far. So good. Since this is my 1st order I will wait to see if my order arrives and is as described.

Date of experience: July 21, 2022
New York
1 review
0 helpful votes
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Just what it should be uncomplicated and sufficient

Date of experience: July 21, 2022
California
1 review
0 helpful votes
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Thank you for a very easy neat and clean way to purchase fine books at a great price! Blessings! Jack K.

Date of experience: July 21, 2022
California
2 reviews
0 helpful votes
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The system seemed to imply that I would be charged one shipping fee for both books in my order, but when I went a step further in finalizing my purchase the extra charge showed. I got a great deal of the books but it's always nice to know the price you're expected to pay in the beginning.

Date of experience: July 21, 2022
Alabama
1 review
0 helpful votes
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My first time ordering
July 21, 2022

My first time ordering. I am impressed with the options and great selection. ISBN numbers were most helpful. Will be back to shop for more textbooks again if shipping is on time.

Date of experience: July 21, 2022
California
1 review
0 helpful votes
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It was confusing adding to add to the cart, so I added to the wishlist and edited my selections there.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 21, 2022
New York
1 review
0 helpful votes
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So far so good
July 21, 2022

So far so good. I'm a little bit nervous as to whether I will actually receive my book or not.

Date of experience: July 21, 2022
Missouri
1 review
0 helpful votes
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Alibris website is easy to navigate, and I always find the books I'm looking for, at great prices.

Date of experience: July 21, 2022