On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Found what I wanted at an acceptable price. Checkout fairly easy.
The books being inexpensive is a huge draw for me. The only issue is that the shipping jacks up the price and on top of that, you can't use a coupon unless the BOOK TOTAL adds up to the coupon amount. That should be a bit clearer.
The $4 off of $30 did not work. I ended up taking a book out of my order.
Great! The only issue is that it is hard to tell if you are getting free shipping until the final step in checkout. It seems like it should show up as free in the cart, before having to enter payment information.
Easy to navigate website and I appreciate being able to buy from and support independent booksellers.
Thank you!
First time using this site. Positive experience so far.
Love the selection of books and inexpensive prices.
Always a great experience both buying and selling on Alibris
I had to re-enter information several times and it was annoying.
You offered me $5 off my order if I gave my email. I gave my email and did not receive a $5 coupon or any $5 reduction on the price of my 2 books I am disappointed in that
Great; easy to find what I'm looking for and fair prices.
Easy checkout. I also liked that it was easy to see how much shipping was going to be.
Your website has been compromised, so I had to change my passwords. But…you still have the best prices.
Wonderful selection of books unavailable elsewhere. Easy ordering. Prompt fulfillment.
I had recieved a book as a gift and my dogs found it first and ruined it for me. So I decided to order a new one. I was happy to find it here at a great price! Feeling better about my book!
This site seems great... proof will be in the arrival of books. TIA!
Alibris has a wide range of selections and has already been really, really helpful for me in the short time I've had my account. Thank you.
I hope that this book is Shipped to my daughter for her birthday.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members