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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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LOVE the easiness and comparison shopping Alibris offers! Their website makes shopping for books with them a breeze. Thanks Alibris!
Thank you! Sometimes it is hard to afford my books for college!
I had hopes. Of ordering several books. 7 in all. I needed to change my password? And when I did it deleted all my book choices. When I tried to retrieve the names of the books I could not find all of them. I do not like wasting time THUS I will think twice when I see an email from your company
Quick! Easy!... and information readily accessible!
I was charged shipping when the item said eligible for free shipping.
I love that you are a broker for book dealers everywhere and have found MANY out of print items I missed the first time around! You outdo Amazon and Hamiltonbook sometimes, I also trade with them and walk around our local B&N store in Palmdale, California. Keep up the good work, I ain't done with you yet!
WONDERFUL! I had ordered Brush Up Your Bible, Item #70275199-7 from DiscoverBooks.com in Toledo, Ohio, and a page was torn badly, so I returned it directly to the dealer, not following Alibris's policy. That was last week, I just now checked my old order, and under the above item number, it said "Refund issued" NEATO! I just now ordered a different copy of the same item, thank YOU for your great service!
I LOVE your company! You are a broker for tons of book dealers and I am able to find OLD, OUT OF PRINT items I missed the first time around for inexpensive prices!
I love your company in that you can get rare, out of print books I missed the first time they came out! The individual shipping costs for each item can add up, but some of your prices are insanely low, keep up the good work! I guess I can't have everything. I also trade with hamiltonbook.com, they only charge $4.00 to ship ANY amount. I once ordered almost $700 worth of books in ONE order, only cost $4 to ship all 60 of them in 3 cartons.
I LOVE your company, you are able to find many OUT OF PRINT books I didn't purchase the first time around! Could you please make sure you give your dealers my ENTIRE address including my P. O. Box 367? I live in a mobile home park and also have an ONSITE mailbox, but prefer the P. O. Box 367. If the dealers want to ship UPS or other ground transport, they know where to find us!
I love your company, you can find out of print items impossible to find elsewhere, even on Amazon! Hamilton Book back east is also good, but I can purchase only what they have in their warehouse at any given time with only ONE shipping charge for everything. I don't mind paying individual shipping charges for each item from you guys.
Complete, easy to use, order information format...
Yesterday I had considerable issues with your website and it would not let me place my order even though all information was correct and I checked over it a hundred times. When the system finally worked again, I had to buy one of my books for about 10$ more because someone had purchased it while I was resolving issues. I do appreciate your low prices though.
Easy to find the titles for which I was searching.
It's great to use a site that isn't Amazon. It helps prevent an unbreakable monopoly from occurring. As an added plus this website is great and the prices are better than on Amazon.
Easy to find the correct version of the paperback I wanted.
Easy to find the books I need. So much less than Amazon!
Found the book I needed for much less. Easy checkout.
Alibris keeps things so easy to purchase my books. I appreciate everything about Alibris!
Love Alibris Easy to navigate and they always have what I'm seeking!
The prices, quality and service are outstanding.
Love shopping with you. Wish shipping were a little less but I get it.
I found it an easy-to-use website. It was great that Alibris had every book I came on the site to find. Checkout process was fast and simplified. I love using coupons!
Alibris has not let me down. I found the book I've been looking for. It will be my first experience buying a book from the United Kingdom so I hope it goes well. I do expect delay in shipping to the United States but that makes the anticipation of receiving the book all the more exciting!
I love book shopping through alibris... it's such a smooth process
At least your instructions are clear and your website works without delay.
Everything ive ever ordered from alibris has been great.
Very good. Have managed to get very old and rare books on this website.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

