On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Prices are okay, but several recent books I wanted aren't being offered by Alibris for some reason. If you inquire about this you get a canned response that has nothing to do with the question.
Prices good, but Alibris isn't offering several recent books that I want. And, as usual, customer service is a joke.
A means to buy used books from dealers around the nation is good news.
Really liking the ability to build a cart then discover additional savings by comparing with other sellers right before checkout.
Loved finding my favorite cookbook from a beloved artist
Thought this "purse book by Dell" was lost forever! Happy IT ISN'T! Got it!
I have received sad one books extremely late and some that word stated to be in good condition, yet we're as Lindt unreadable.
My husband was looking for one of his MBA course books. I discovered a couple of others I'd like to read, and I'll keep this site in mind for further searches! Thank you!
Such a great savings on this wonderful book. Thank you!
Easy, quick, low prices.
We'll see how the shipping goes.
It so far!
Very quick, easy process to purchase form a very large selection of books
Quick and painless process to complete the purchase, very good selection of books
Great selection of books, website was easy to navigate
I like how they don't confuse me during check with add ons.
The edition was available and in stock plus a coupon
I had purchased a book from you recently and was really very satisfied with the book and speedy delivery.
Navigating the various options is not the best but overall a good experience.
Good selection and fast checkout – a very good combination
Fairly easy selection but shipping cost should not be a mystery; it should be shown upfront.
Awesome, great prices. Smooth transaction. Very pleased.
Worked this time! Recently the site failed on me when I tried to submit my order.
I like how easy it was and I liked how you can see where it ships from
Alibris has been my go to for reasonable priced books in good shape for many years.
Alibris has many of the books I'm looking for at a reasonable price.
This site is always easy to use when I'm looking for a specific book or author.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members