Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
When you have the title, and author, = easy shopping. Took me 10 mins to order 4 books. Awesome!
Alibris has been my "go-to" site for used books.
They always seem to have what I want, at a wonderful price.
Library hard to/impossible books to get?
Count on Alibris!
This is my first time on Alibris website. I thought it was easy to navigate. My purchase took me only 7 mins!
So easy to be able to type in the ISBN # and know for sure I am ordering the correct book for the courses I am taking
I love using Alibris for personal and educational needs!
Easy process and I appreciated the comments on each book to hear how used the book is. I will be using this website again depending on how the books actually look when received.
As always, alibris makes finding and ordering books easy.
I am hoping this isn't going to take a month to receive.
The book was easy to find at an amazingly low price. The ordering process was smooth. Now the test of the pudding is the speed of getting the book in the mail and the physical condition of the book.
Easy, never heard of this site. Looking forward to using them again
Alibris has been my favorite store for books for 25 years!
Thanks for always getting my books delivered promptly.
Easy to find what I wanted; price could not be beat.
Easy to find what I wanted and to see other editions. Easy to check out.
I love shopping with Alibris! It's so quick and easy to find my books and purchase them whenever I need them!
Easy to use, wide selection, great prices, money goes to small businesses
Everything functioned well and the process was easy to navigate.
Always a joy. Great selection. Nationwide shopping at the press of a button.
What a wonderful place! New life for orphan books.
I love being able to support these alternative booksellers!
Very easy, love that each book has it's own personalized description--But I can view multiple options at once that best suits me.
Omg I absolutely love Alibris- I've found things here I can't find anywhere else- and for the best prices around! Thank you!
The buying experience was straight-forward and easy.
I order all my books from Alibris because I've had such a good experience shopping with you in the past. Today was no exception!
Best online prices/place to shop for books.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

