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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I found the 2 books I was looking for & all has gone well.
No problems with alibris book selection and receiving books.
Easy to find out of print books, prices excellent, website easy to navigate.
When I went to see what was in my cart ther was not an easy way to go back to browsing the search results- instead I had to redo the search. The same was true when I wanted to change the edition in my search- I had to start all over again (a completely new search) which I found a bit frustrating. However, I did like the Savings feature in the Cart that looked for equivalent texts of lower price or shipping options.
Good selection of used books. Website very easy to use.
Easy to find what I was looking for. Easy to order. Thank you!
Website is a little hard to navigate with everything being very similar text sizes/formats. Overall good experience.
Book and book options easily found and understood. Very simple process.
Quick, efficient, found exactly what i was looking for.
I do not understand why i could not give the quantity i wanted for the book Apocalypse Never. Do i order twice?
I've bought many books from Alibris (especially during the pandemic). Always came through for me.
I got all the books I needed for school at a low price. I hate that the shipping costs more than the books.
It's a drag to have to type in the author all over again after buying one book, while still wanting to buy more.
Everything was great other than no option other than normal shipping. We needed expedited shipping.
You have this hard to find item Only other place I found it wanted me to spend $35.00 or more, then they'd ship for free.
A delight to browse using your easy to navigate site!
First time I buy from Alibris. Hope is good because I need the book for a class.
Looking for speedy shipping with expedited choice offered - thanks!
I was told if I subscribed, I would receive a $5 coupon. I did not receive this (the emails I did receive were instead blank) and had to pay full price.
Found late-edition textbook at a very good price. Hopefully, will arrive in "very good" condition, as stated in the listing.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

