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Alibris

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,023
value
12,552
shipping
12,542
quality
12,536
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Oregon
2 reviews
0 helpful votes
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Easy shopping
September 2, 2022

Easy shopping. Great selection of books. Can always find what I am looking for.

Date of experience: September 2, 2022
Illinois
1 review
0 helpful votes
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Thanks so much for locating this out of print book!

Date of experience: September 2, 2022
New York
1 review
0 helpful votes
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I love alibris!
September 2, 2022
Updated review

I love alibris! If i can't support my library's "yellow barn" i'll always shop here!

Date of experience: September 2, 2022

I love alibris!
January 10, 2021
Previous review

I love alibris!

Date of experience: January 9, 2021
Colorado
1 review
0 helpful votes
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It was easy to shop for textbooks and I appreciate your prices

Date of experience: September 2, 2022
Minnesota
1 review
0 helpful votes
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This is my first time using this site for myself. I am pleased to find the reading material I needed.

Date of experience: September 2, 2022
Rhode Island
1 review
0 helpful votes
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Love it
September 2, 2022

Love it. Very easy too look up books I wanted and great prices

Date of experience: September 2, 2022
Florida
1 review
0 helpful votes
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Very easy to navigate website easy to purchase from

Date of experience: September 2, 2022
California
2 reviews
0 helpful votes
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First time ordering from here..
October 2, 2022

First time ordering from here., i'll follow up once the book arrives..

Date of experience: September 2, 2022
Florida
1 review
0 helpful votes
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Add a filter to select by shipper/vendor for used books

Date of experience: September 2, 2022
New York
2 reviews
0 helpful votes
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Bought less than the shipping cost, wish I could get the shipping cheaper!

Date of experience: September 2, 2022
Illinois
1 review
0 helpful votes
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Quick and easy, and I was able to find exactly what I wanted.

Date of experience: September 2, 2022
Georgia
1 review
0 helpful votes
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First, it takes forever to scroll thru the list of books per subject, b/c I had no option to select "view more items per page." Second, I wanted, once I was reminded@ shipping, to search by the sellers, once I locked in on a specific purchase... to see what else they had I might like... frustrating back and forth to do that. Third, I finally picked out two hundred dollars of books and realized I needed to sign in. Then? Then once I logged in, and since it turned out I had 2 log ins, I checked them both, THEN my stupid cart did not remember the books I spent 2 hours searching for... and while i was able to use my web history and go back to one of the versions of my cart history, is was not in fact the most recent one. So, that is why you got 2 stars. Otherwise, when I am not frustrated, I highly recommend your site. Except, this is exactly why I just check out as a guest. B/c signing in screws up everything. Sigh.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 2, 2022
New York
1 review
0 helpful votes
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I've been shopping with Alibris for over 20 years.

Date of experience: September 2, 2022
Australia
1 review
0 helpful votes
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This book has been on standby for some while now but Alibris has kept me updated for which I am thankful

Date of experience: September 2, 2022
Michigan
2 reviews
1 helpful vote
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So easy to shop and I've found every book I've looked for, even if shipping is a bit pricey

Date of experience: September 2, 2022
Virginia
1 review
0 helpful votes
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Great variety of books and shops to purchase from!

Date of experience: September 2, 2022
Pennsylvania
1 review
0 helpful votes
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My god why do i have to write something here lol anyways it was just a cheap book so i bought it so good ratings so far

Date of experience: September 2, 2022
Romania
1 review
0 helpful votes
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I have always had a positive experience with Alibris and I recommend it

Date of experience: September 1, 2022
Colorado
1 review
0 helpful votes
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Found what I was looking for
September 2, 2022

Found what I was looking for. Created a new account. Somewhere in the process I lost my $5 bonus for signing up.

Date of experience: September 1, 2022
California
1 review
0 helpful votes
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Found what I was looking for immediately. Took longer to set up an account than to do the transaction.

Date of experience: September 1, 2022