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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I have shopped with several times with never a problem. I will continue my shopping with your company.
Would appreciate the old feature for possibly merging into fewer sellers
I found the book I wanted on the first try; the other suggestions were on target so I purchased an additional book.
A beautifully designed, clear, efficient, and aesthetically pleasing website on which it is always a pleasure to shop for books. I greatly prefer Alibris' website to Amazon's. Amazon deliberately makes the purchase of used books difficult, and navigating its advertisement- and visual-gimmick-laden website is a chore.
An excellent website design makes book shopping a pleasure. Alibris' clear, beautiful website, thoughtfully designed for book lovers, contrasts very favorably with the busy, cluttered, ad-larded site of the mega-monopoly.
You've always had what I've needed. Have recommended your site to an endless number of friends and acquaintances
Have used your site for years with great results. Recommended it to family and friends!
Always my "Go To" source for books that are hard to find. You've rarely disappointed me
Found the books I was looking for - but had to keep several tabs open so the cart would stop resetting to zero
It was easy, quick and got the books I wanted. Thanks.
I appreciate you usually have what I am looking for. Thank you
Ordering was easy. A book I really wanted was available for not so much.
I am glad Alibris allowed me to buy from a place located in Maryland. Maryland law has explicit protections for women's access to abortion without harsh restrictions.
I do not think I would have bought from any location in Pennsylvania, your alternative state. It's got a governor supportive of abortion rights, but it's difficult to access abortions for many women - because Pennsylvania has got numerous medically unnecessary restrictions. So... since I'm inclined to buy from Alibris, I was pretty lucky in this case that you sell my book from a state that's not hostile to women.
Marsha
Easy to search, side selection, good description so I know what I will be getting.
This website has always been my preferred site for used books and music. Great variety and better prices.
It was quick and easy. Though it was local for my area- i like the fact i shopped local somewhere.
Consistently does not accept my password. I have to start as a guest under a false email and re enter all my info. Email does not exist.
Signed up due to offer of $5 off first purchase. When I got the offer it is limited to purchase of $50 or more and I couldn't use it. Disappointed.
I would really like to be able to look at some sample pages inside the book or maybe a table of contents
What a great website for books of all kinds! I absolutely adore the prices! I'm always getting a steal
I had to enter all my info twice. But it finally worked.
My experience has been quick and easy, straightforward and easy to understand. However, this does not speak to the time in transit or condition on arrival, so I don't think I can give more than 3 stars for the experience so far.
The last time I ordered from you I didn't get the Trial of Apollo Book 3, I never got it, and I had paid for it. I'm hoping I get my whole order this time
I was very happy to find my book at such a great price!
Books easy to find.
There ought to be a way to purchase 3-4 books from a single seller and get a break on shipping costs, instead of a $4.49/book charge!
Simple and straightforward if you purchase a single book.
If you want to purchase multiple books from a specific dealer and combine the order to reduce shipping costs, you have hit a brick wall.
Shipping seems high in some cases. Had trouble at check out.
Easily found everything I was looking for. Great prices.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

