On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
If you find a book you want, then sign in you loose that page and have to go searching for the book again.
Been buying books through Alibris for years and am completely happy with their vendors.
Ordering process not so difficult.hoping that it will continue to be the same
Shipping is more expensive than the book, without discount for multiple books from same seller.
Shipping is pricey compared to other used book sellers, but the book prices themselves more than make up the difference. Alibris is a fine outfit and I enjoy dealing with them.
Very good, but shipping is often more than the book.
Found you had the book on bigwords but their site had changed and I couldn't get it ordered there.
It would be good to have easier to access shipping address options. Thanks very much!
I am not handy with computer orders, but it took me several tries to see how to enter the information on the new credit card.
The book I sought was available at a good price.
I am grateful that this classic work is available for a low price.
I could not find a way to apply a $15 coupon I was sent.
I've been shopping at Alibris for many years. Purchases are a breeze, it's easy to find hard to find books, and the prices are great
I am buying 4 books from one seller and are paying full shipping charges, seems to me the shipping should be consolidated and some reduction made.
Your latest email to me said there was free shipping if I ordered today before midnight. But, shipping costs are still attached to my order--nearly the amount of the books I chose. There seems to be no way to subtract the shipping costs--on the website.
It's easy and fast to shop on Alibris. I've been doing it for years.
Easy to use, wide selection and arrives as stated. Not my first purchase.
It would be nice to have advanced search available on the home page. Less steps for busy people.
Thanks!
My credit card zip code is *******. For some reason system would not accept. So i had to call my back and they updated the same zip code.
I was offered a Coupon for signing up but then the coupon did not appear. If you can apply a coupon to my order I would be most happy.
I've always had a good experience ordering from Alibris. Thank you.
First time ever on this site. Nice, easy, quick experience
Very user friendly. Easy to find what you want. Appreciate descriptions that
Assist customers to make the best choice among similar items.
Extremely quick location of exactly what I wanted, excellent price
Frustrating trying to see if the guest leaders guide is included.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members