On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I was told I would receive a 15% coupon and I did not.
It has been very easy so far. Because it was a choice where to buy this cd.
It was frustrating to leave my computer for a cup of coffee only find my cart now empty...
Easy ordering, great pricing & hope to receive soon!
Yes. There was a free shipping icon next to the Alibris name of the vendor and I was disappointed tom be charged shipping?
I feel swindled. The label said free shipping, but when I got to checkout, shipping was $4.49.
Mostly good, but weird format on the website for entering different shipping and billing addresses.
The used books are in great condition. Ive had quick delivery on books ordered. Great selection too.
Alibris has always been a most satisfying experience for me...Great prices, honest qualitu ratings, quick delivery.
Ease of shopping, ease of upodating, ease of searching... Great!
Easy, quick and plentiful... I've found many hard-to-find items on alibris.
I enjoy using your site because of the prices and selections!
The picture and title of the book I ordered did not indicated that the version was Abridged until AFTER I purchased.
Great book options only wish shipping could be consolidated as it's often more than the cost of book. But website is easy, direct, all the right information.
Good to find an affordable new good book from sellers I trust. Thanks!
Enjoyed the selection, and less expensive than Amazon, which arranges only to post the items that don't compete with the new price.
I am delighted to find exactly the book I was looking for at such a reasonable price!
The site is well presented though some book conditions are incomplete, eg. Regarding bindings and updated contents. More info inspires confidence in the actual product being offered.
There was no indication in the shopping area that this copy was in KOREAN! Good thing I noticed in the checkout. Please give full information in the product listing and description.
The only thing... Not clear what qualifies for "eligibility for free shipping."
Love the global selection of books I can find at Alibris!
Very pleased to find a copy of an older Christmas picture book on your site! Website also user friendly!
I had trouble getting my correct address accepted by the computer.
Easy-to-access, informative details made shopping a breeze!
I have been ordering from Alibris for over 25 years and have never been disappointed.
It would be super helpful to see estimated shipping fees earlier in the shopping process.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Used Books Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members