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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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So far, all my shopping experiences here have been positive. Quickly found books, with good prices and decent shipping.
Easy to use. Search results were all relevant to my interest, compared to that of other sites. Great selection. Good prices and shipping times.
The online shopping is great. My issue is with the shipping, both from Alibirs and independent sellers; people have gotten lazy and no care is made to properly wrap books. I have received brand new books, from Alibris, that come dinged and banged up because they were just slipped into a package without any wrapping. Please fix this!
I've been an Alibris customer for over 10 years. Overall, I have had a good experience, but there are a few things that keep me from giving 5 stars.
Some sellers don't do a good job of protecting the books before they are placed in the shipping envelope/box, and this causes them to arrive banged up and dented. This is especially infuriating when it's a new book. I think Alibris should insist to its sellers that they do better or they cannot sell on here.
On my last order, books that I purchased straight from Alibris, not from a third seller, arrived several days after the USPS tracking said they had been delivered. It was probably not Alibris' fault, but it's happened twice now. If this continues to happen, I will take my business elsewhere.
Please fix!
I love shopping with alibris, it would be helpful to show shipping prices before just the checkout section
Love how easy it is to buy good books
The shipping cost are enormous, which hinders my purchases!
Updates of information took too long!
User friendly, found exactly what I was looking for
Gives me the best prices and coupons to save even more
Initially I had trouble with the red order button; I had to press it about a dozen times before I could purchase an item. I don't know if the problem was on my end or yours. But other than that the purchase went smoothly.
After accepting my order (a gift sent to someone else) Alibris cancelled the order stating someone else had earlier placed the book into their cart. I was on my own to do the search and fill out the shipping and billing info., etc. Trouble, trouble, trouble. Not happy at all.
I always find what I want at a fair price... Thanks!
Easy site to navigate, Good information on selections. Checkout is a cinch.
Simple, quick, and easy. As "stock" as this answer sounds, I am really impressed with how smooth everything went through.
Easy to find the book i wanted and choice of used or new was great.
It's very rare that you don't have what I'm looking for.
Very seldom have I come up empty using Alibris.
You gave me a code to save 5.00 but you wouldn't let me put the code when I made a purchase so I in fact didn't save the 5.00.
I love that i can almost always find the book I am seeking here at Alibris!
Easy to find what I want, thrilled to see a brand new book just published today is already here and available from Alibris!
Wish we could look inside the book or see table of contents
Just fine-looked up title and a good selection of choices.
No tricks great selection of inventory and good prices!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members