Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Really happy with the ease of finding titles on Alibris. I had two books that seemed unavailable most places, and yet found good-fine condition volumes waiting for me. The seller shipped quickly. I'm very happy with the service.
Easy-to-navigate website. Shipping a bit high. However, I was able to locate the books I had been looking for.
Website works quite well! I was able to get the books I needed! Thank you!
Got my book on time and in excellent condition! Thanks!****************************************************************************************************************************
I got three books on my last order. One NEW (directly from Alibris) which was an excellent price - only complaint is it took longer than expected to receive it. The other two were from Alibris-member stores. Both good prices on used books (both out-of-print) and delivery time was quite good! All North Americans should use Alibris more (especially over Amazon)! Love em!
The free shipping process (with an icon that isn't obvious) is less than optimal.
This paper book arrived in a light weight cardboard envelope in perfect condition ship from a company different for who i bought from and took 20 days from New York.
Easy, but shipping is a bit high………………………………. Ok good grief
Needed books for school. Was able to get my books in good condition rather quickly. I actually had to re purchase these books bc the sellers didn't ship them the first time. Alibris gave me a refund and got me these copies within two weeks
So, grateful to do business with an independent merchant. The book I ordered actually came from an independent bookseller within my state which meant: a) I doubly supported small biz and b) the carbon footprint for getting what I wanted was smaller.
The only hiccup with alibis is their promo emails. The subject line invites you to save 'x' dollars on your next purchase. Once you open the email the %'s are limited to specific genres. That's a bit too bait and switchy for me and leaves a bad taste
Alibris provides a world of books at your keyboard. Fun fast and efficient.
The website is very user-friendly and it was easy to place my order.
The Alibris website is user-friendly and makes it quick and easily to identify and order an item or items.
I wanted this publication so that I could calculate the value of my stamp collection over the past 20 years. I was pleasantly surprise that copies of the 2006 Scott specialized catalogue still was available.
Alibris makes it easy to order all the books I want, at the best prices. Checkout is a breeze. Great, fast search engine. You see how much shipping is going to cost- priceless! Thank you.
Alibris makes it SO MUCH EASIER than other used book sites: ease of finding: condition; shipping; everything is set up well and works well; goes right to payment; security online is good. THANK YOU ALIBRIS. You Rock!
The one star was deliberate. I do not want to waste any more of my time writing an explanation when it will not make any difference.
It sucks.
This is part of the suck! Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Straightforward ordering. Many options to choose from. Fairly priced.
Not only are the books exceedingly well packaged, but the prices for each book are unbeatable. I always check Alibris first before buying all of my books now.
I love shopping on Alibris. Often have what I want, cheap prices, shipping is good, website easy to use.
Great selection at affordable prices whats not to like about something like that?
This is the best place to find books and old cds great selection, great prices!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

